JPS wrote: »

Dont_do_drugs wrote: »

JPS wrote: »

Great job, Zos... I'm without a trader for 3 weeks, I finally win one again and now we don't have it... WONDERFUL GAME AND EXCELLENT MANAGEMENT!

Can I just get a refund for 2x Greymoor and 2x prepaid ESO+ so I can forget about this game and move on?

[Quoted post was removed]

I quit that after the last fiasco already, last year.

oh now that you say. i can imagine why

Tagging to watch.

Can we please have an update?

Yup, won a trader and had the gold removed, the spot is occupied by a different guild.

I believe this is the fourth time this has happened over the last year?

ZOS_GinaBruno wrote: »

Just to update, we're going to need some more time to continue investigating and come up with a plan, which we'll share with everyone a little later in the day tomorrow. Thanks for staying patient with us.

Thank you for the update. We're hoping this issue will be fixed soon.

ZOS_GinaBruno wrote: »

Just to update, we're going to need some more time to continue investigating and come up with a plan, which we'll share with everyone a little later in the day tomorrow. Thanks for staying patient with us.

How about installing the original winners and compensating them with refunding their bids?
Those that hired "free" traders for cheap already got their free trading time for it.

Sturmfaenger wrote: »

Can you change trader swap time to another point in the week? Would it help anything with the problem? IF the swap was during your working hours and not on a sunday, you could react ASAP with serverdown and whatnot.

Since biding is not live but done in advance, i agree 100% that it should be moved from sunday evening to for exemple monday morning after daily reset and before usual maintenance time. Lot less traffic, and close to maintenance if something goes horribly wrong . And it would also makes last minute buying on the sunday less problematic "oh, forgot the time, have to hunt for that guild new trader now all over tamriel to find my item..."

NA server is fine ...

DOUBLE BID REFUND would be good thank you

As a member of one of the affected guilds, who has spent money on a trader, got the trader, but now has to watch our trader taken by some other guild, this is not good. And it is not just about the money spent on the traders, which are hard to get and easily run in to hundreds of thousands for even a backwater spot that gets little traffic and obviously millions for prime spots. It is also about lost revenue from sales, which will be even harder to recoup. And compensation is controversial as well, as major trading guilds will get more money back, putting them even further ahead, while guilds that don't focus exclusively on trading, as well as new guilds that want to break into trading, are already finding it hard to impossible to find a trader. Which is why all of a sudden we see these unknown guilds popping up with 100 items in their store, taking advantage of the situation. There is a huge demand for traders that just can't be met, there just aren't enough traders to go around in the first place. So there are a number of issues here that are deserving of attention, even if not all of them have an easy fix.

What bothers me even more, as a returning player, is learning that this has happened before, just like the issue with people getting access to the new areas. I would think learning from past mistakes would be a top priority. You don't want to have to pay for the same mistake twice. Because there is going to be a price to pay, even if it is not immediately visible.

I've seen new players, here for the DLC, asking in zone chat 'is it always like this?' and getting a response along the line of: 'pretty much, yeah' after all the downtime, chaos with players in a zone they should not have access to, as well as dreadful lag. This on top of long standing issues (lag in Cyrodiil for instance I can personally confirm has been here since the game went live) that have never received a satisfactory fix. It would probably be hard to give firm numbers, but it is inconceivable that no one is thinking, well, I am not going to spend more money on this than I've already done. Or that people will not recommend the game to their friends. Things like that. I hope someone at ZOS thinks about that long and hard and endeavours to do better. Because even if the player base is large enough to survive problems like this, it will still affect the company's bottom line.

Some people here are calling for a global auction house system, which would have the benefit of making items more easy to find as having to travel all over Tamriel just to find some affordable mastic to craft that item, is a bit much. Would it work perfectly? Possibly not, but if it didn't, it might affect all guilds equally. In any case, it seems to me some resolution to long standing issues is needed. More traders? A trader you can put at your publicly accessible guild hall? A global search option that tells you exactly where to find such and such an item? How about a system where you can put money up to do a certain crafting job and people can bid on it, money does not get exchanged until the job is done, so crafters know what to craft and both parties know they get their money's worth? And yes, stability, reliability. And that may stand in the way of bigger changes, being afraid of a fundamental change as it is unpredictable what issues that will cause.