Black Screen PS4

Appo · March 2020

Everytime i tried to Q into Cyro last night i accept instance then get an infinate black screen, seriously what are you guys doing here???

Tried 5 times before giving up and logging off, u gonna loose alot of players at this rate, emergency action is needed!!!

ZOS_Bill · March 2020

@Appo

Deleting the local save data may allow you to get your character loaded into Cyrodiil successfully.

To delete save data on the PlayStation 4:

From the PlayStation Dynamic Menu, navigate to Settings.
Go to Application Saved Data.
Click on Saved Data in System Storage
Select "Delete"
Select The Elder Scrolls Online.
Place ticks next to ESO Save Data.
Select [Delete] and then select [OK] to confirm your decision.

Appo · March 2020

ZOS_BillE wrote: »

@Appo

Deleting the local save data may allow you to get your character loaded into Cyrodiil successfully.

To delete save data on the PlayStation 4:
From the PlayStation Dynamic Menu, navigate to Settings.

Go to Application Saved Data.

Click on Saved Data in System Storage

Select "Delete"

Select The Elder Scrolls Online.

Place ticks next to ESO Save Data.

Select [Delete] and then select [OK] to confirm your decision.

Thank you, i will try this, i did manage to get back in yesterday, hopefuly this will stop it happening again.