Can't Pre-Order Elsweyr Collector's Edition Upgrade on PS4 (UK/Europe)

Rikkadir · April 2019

When I try to pre-order "Elsweyr Collector's Edition Upgrade" through the Playstation store, it asks for my password to confirm. When I enter it (correctly) it asks ne to enter it again. This repeats.
In game, if I go to the Crown Store/Chapters/Elsweyr and pre-purchase > Collector's Upgrade, I get told that "This Content Cannot Be Selected At This Time"

Has anybody else had this trouble? Is Elsweyr really available for pre-purchase on PS4 in UK?
Any help, please?
Thanks.

Rittings · April 2019

Pre-ordered mine (UK also) without issue. Might be a PS Store issue.

Rikkadir · April 2019

Rittings wrote: »

Pre-ordered mine (UK also) without issue. Might be a PS Store issue.

Thanks for the reply, Rittings. Was it he 'Collector's Upgrade Edition'?
Still can't pre-order it.

ZOS_Bill · April 2019

@Rikkadir

You may need to contact Playstation Support if you continue to have issues pre-ordering the Elsweyr Collector's Edition Upgrade.

Rikkadir · April 2019

ZOS_BillE wrote: »

@Rikkadir

You may need to contact Playstation Support if you continue to have issues pre-ordering the Elsweyr Collector's Edition Upgrade.

Thanks, BillE. I managed to finally pre-order 'Elsweyr Collector's Edition Upgrade' through the Playstation Store, logged in on a PC. Any attempt to pre-order through the console, either PSstore or in game failed... for some reason.

Thanks again