Ratzkifal wrote: »

@UrQuan I am glad you are a happy customer. I think the new benefits to ESO+ are not that great. That's why I haven't subscribed since the month before Murkmire.

@IzzyStardust Don't worry, I don't want the statues gone, but as long as you only want one or two statues, you won't care about all the other statues.

I want alllllll ALL the statues! ALL.
I want ones that haven’t even been thought up yet! Like one of a nord with iconic broken horn helm with some trousers hanging from it a la the Crown of your own Trousers Undaunted achievement!
Hermaeus Mora!
Just ALL.

Ertosi wrote: »

Ackadian wrote: »

Ratzkifal wrote: »

Ackadian wrote: »

Ratzkifal wrote: »

Do I see that right? No compensation again? No crates every time we log in each day?
Well I guess this is a trend now.
In that case, thank you Zenimax for making inventory management easier for five days. I would have subbed again for an additional reward, but those little statues are a joke and having to pay for the privilege of a discount is not a benefit at all.

A little overestimating our self-importance, are we?

@Ackadian Possibly...

Brrrofski wrote: »

Why would you want compensation? You really want like £2 in compensation?

This is how the world works. Companies give free things/trials of services that people pay for in a bid to get more people buying/paying for said product/service.

Compensation is for when you have been wronged. There is no wronging here.

@Brrrofski No I don't want 2$ or 2€ or £2. I want another reason to actually subscribe.

So your "reason for actually subscribing" would be getting free crates for a free trial that is targeted for other new players? Wonder how that works in whatever world you're from.

Then look at it from this perspective. Why would someone want to pay for something that everyone else is being given for free?

When they stopped giving free crates to ESO+ subscribers during the free ESO+ weeks, it also made me reconsider if I wanted to continue paying for it. Now that I no longer have ESO+, I'm perfectly content waiting for the free ESO+ weeks so I can move my materials over to my crafting bag and rearrange my furniture. In the long run, I'm losing out on nothing but a silly little figurine of the month club (which are merely lazy resizes of existing full-size statues).

You're also losing out on 1650 crowns, access to all DLCs and everything else that other ESO+ players actually DO want. If you dislike that then that is your opinion but just because one or two people think they're above the rest of the playerbase in terms of their own worth does not mean ZOS will give you 5 free crates that, during the entire time of this conversation, have prpbably made them more money from other 50 players who actually PURCHASED them.It's business dude,not charity.

@Brrrofski

Brrrofski wrote: »

Ratzkifal wrote: »

Edaphon wrote: »

Ratzkifal wrote: »

Do I see that right? No compensation again? No crates every time we log in each day?
Well I guess this is a trend now.

Yes, it is. Because the last ESO+ week and this one are mainly there to give all players the opportunity to get event tickets.
That's also why they are now more frequent (the next one should have been in March or April if they had stuck to their usual schedule). During the thieves guild/dark brotherhood event we'll probably get another one and for all the other DLC events this year too.

They can't just give out free crates every time. And for all we know the crates never had the intended effect in the first place and the additional ESO+ players didn't offset the losses from giving away so much free stuff.

@Edaphon You are probably right. They did the same in clockwork city and there were no crates. So, does that mean I should see the event tickets as my compensation?

NO.

You have not been wronged so deserve no compensation. Wtf is wrong with people...

You're not even a sub. And you want compensation for not paying for something you're going to get for free? Do you even realise what you're saying?

If the word "compensation" is what grinds your gears, call it something else. Call it "additional benefit for current subscribers". I don't want to be compensated myself. I want others to get compensated and an extra delicious bonus for myself that I'd argue people got used to getting. If this is ZOS' new business praxis, I'll stop complaining, but right now I am a child who got one of this toys taken away.

Ratzkifal wrote: »

@Brrrofski

Brrrofski wrote: »

Ratzkifal wrote: »

Edaphon wrote: »

Ratzkifal wrote: »

Do I see that right? No compensation again? No crates every time we log in each day?
Well I guess this is a trend now.

Yes, it is. Because the last ESO+ week and this one are mainly there to give all players the opportunity to get event tickets.
That's also why they are now more frequent (the next one should have been in March or April if they had stuck to their usual schedule). During the thieves guild/dark brotherhood event we'll probably get another one and for all the other DLC events this year too.

They can't just give out free crates every time. And for all we know the crates never had the intended effect in the first place and the additional ESO+ players didn't offset the losses from giving away so much free stuff.

@Edaphon You are probably right. They did the same in clockwork city and there were no crates. So, does that mean I should see the event tickets as my compensation?

NO.

You have not been wronged so deserve no compensation. Wtf is wrong with people...

You're not even a sub. And you want compensation for not paying for something you're going to get for free? Do you even realise what you're saying?

If the word "compensation" is what grinds your gears, call it something else. Call it "additional benefit for current subscribers". I don't want to be compensated myself. I want others to get compensated and an extra delicious bonus for myself that I'd argue people got used to. If this is ZOS' new business praxis, I'll stop complaining, but right now I am a child who got one of this toys taken away.

No, we don't have to call it any other thing that "compensation" because that is the very word you have been using yourself since you started this thread and you're trying to switch things around at this point to suit whatever you think is lawfully envisioned in your head. You are simply wrong.

Kiralyn2000 wrote: »

Last time they did a 'free ESO+' week, they switched it from crates to the statues & other Crown Store benefits (discounts/etc).

While true, that was just crafty timing on ZOS's part that created a common misconception in the community.

The fact of it is two different things happened at the same time. ESO implemented their new ESO+ membership rewards and there was a Free ESO+ week.

This created the common player misconception that the ESO+ statuettes are the replacement of an extra reward for when there is a Free ESO+ week. The reality is they have nothing to do with each other. ESO+ members got a free statue every month, regardless of what else might be going on. They got one last month, and the month before when there was no Free ESO+ week either month. Now this month, a free week has been announced and existing ESO+ members are being given no extra incentive to be subscribers.

Ratzkifal wrote: »

If we had gotten crates, I would have subscribed right away! 1650 crowns, a month of craft bag AND 5 CRATES?! Amazing deal, too bad ZOS doesn't agree.

Ratzkifal wrote: »

I think the new benefits to ESO+ are not that great. That's why I haven't subscribed since the month before Murkmire.

Wait, so you're not even an active subscriber? You just want them to give free crates to subscribers so that you'll be able to subscribe for 1 month just before the free ESO+ trial starts to get 7 free crown crates? So the only reason you're complaining about this is because you want an opportunity to spend $14.99 (or whatever 1 month costs in whatever country you're from) to get 1650 crowns plus 2700 crowns worth of crates, when that would usually cost you $48.98 (or whatever a 3K crown pack plus a 1500 crown pack costs in whatever country you're from)?

Those free crown crates that we used to get during free ESO+ trials were never meant for people who did what you've proposed you would do in this thread. ZOS isn't catering to people who are just looking for ways to game the system. They never were: the free crates that we used to get were always intended as rewards to people who were subscribing anyway. I'm sure that people subscribing for just 1 month as soon as they heard about a free ESO+ trial so that they could get crowns plus crates for far less than normal is probably one of the reasons ZOS doesn't give free crates during these trials anymore.

Edited to add: if you didn't actually mean that you would only sub for 1 month just to get free crates, then fine. What you posted certainly comes across that way though.

Ertosi wrote: »

IzzyStardust wrote: »

Ratzkifal wrote: »

@UrQuan I am glad you are a happy customer. I think the new benefits to ESO+ are not that great. That's why I haven't subscribed since the month before Murkmire.

@IzzyStardust Don't worry, I don't want the statues gone, but as long as you only want one or two statues, you won't care about all the other statues.

I want alllllll ALL the statues! ALL.
I want ones that haven’t even been thought up yet! Like one of a nord with iconic broken horn helm with some trousers hanging from it a la the Crown of your own Trousers Undaunted achievement!
Hermaeus Mora!
Just ALL.

Many vocal posters to the forums seem to share that view. And that's great for you and ZOS! They're a very low-effort item as they are just resizes of existing full-size statues allowing ZOS to appease a larger portion of the player base with less work.

Personally, when I'm looking for housing items I like, I look for large items with lots of detail. Furnishing limits for houses are crazy low and I'm already running into trouble making my big houses look full with big furnishings. I have absolutely no use for tiny little nick-nack furnishings which would only further reduce how full my places currently look. If they want to make furnishings I'll find rewarding and want, they'll need to be stuff like full bookshelves, tables with lots of food piled on them, clusters of interesting plants... things like these to help me mitigate my furnishing limit.

I don’t think large houses need to look ‘full.’

Most large houses in real life don’t look ‘full’ or overly cluttered with stuff in every spot.

Most people (not all, I like clutter) try and make their homes look as spacious as possible.

However - I understand your point and I’ve asked before why the item count cannot be unique items only, and every other of same is not counted - because I guess they only have to load each item once - not multiple times.

@Blacknight841 If it weren't for the twitch crates, things would be looking quite dire. I can't imagine how bad the gem balance must be on console where they don't have twitch crates...

I would rather they make the announcement of “we actually have no idea what we are going to do later this year.” Instead of announcing something that they will revert in a matter of months. I remember in 2016 when they said that there will be more guild support coming later this year... well it is 2019 now, and the only guild support that has popped up is a search bar on a guild trader after 5 years.... 5 .... whole .... years.... to implement a simple thing like that. What zenimax fails to understand is that quality of life is everything to the console players. We cannot fix the faulty and lacking aspects do the game like on pc. The simple fact that when the character reordering was implemented this fall and it was broken on day 1 on the console, made it abundantly clear that zenimax never even tested the patch out on a single console prior to release. They wouldn’t just make a mistake like that if they had tested that feature out just once.

I know it’s a bit off topic, but the underlying factors are still the same, too many back pedaling and direction changes within a year.

To understand why they no longer are giving any crates, you have to look no farther than crowncrates com spreadsheets. Their addon registers the number of opened crates and statistics of loot. Observe:

Flame Atronach Crates - 15481 opened
Scalecaller Crates - 17038 opened
Psijic Vault Crates - 17458 opened
--- here they stopped giving us free crates ---
Hollowjack Crates - 9506 opened
Xanmeer Crates (current) - 7546 opened

As you can see, the number of free crates amounts to roughly a HALF of all opened crates. That's not very viable business strategy.

Yes, I like my free crates too. But I understand why they had to stop it. With incoming lootbox ban, they no longer need any new crate addicts, they need to milk the existing ones as much as possible.

They were too generous with crown crate giveaways. My placeholder alt on the US server has 660+ gems accrued to this day - and probably could've been 800+ if I didn't miss some of the earlier promotions (I didn't start logging into US server until after Morrowind dropped).

eklhaftb16_ESO wrote: »

To understand why they no longer are giving any crates, you have to look no farther than crowncrates com spreadsheets. Their addon registers the number of opened crates and statistics of loot. Observe:

Flame Atronach Crates - 15481 opened
Scalecaller Crates - 17038 opened
Psijic Vault Crates - 17458 opened
--- here they stopped giving us free crates ---
Hollowjack Crates - 9506 opened
Xanmeer Crates (current) - 7546 opened

As you can see, the number of free crates amounts to roughly a HALF of all opened crates. That's not very viable business strategy.

Yes, I like my free crates too. But I understand why they had to stop it. With incoming lootbox ban, they no longer need any new crate addicts, they need to milk the existing ones as much as possible.

They were too generous with crown crate giveaways. My placeholder alt on the US server has 660+ gems accrued to this day - and probably could've been 800+ if I didn't miss some of the earlier promotions (I didn't start logging into US server until after Morrowind dropped).

This is a nice set of data and I do understand the concept behind not giving away crates.... but this only shows pc and it doesn’t actually reflect what you want it to. if you assume only the daily rewards crates. There were 10 scalecaller crates given away, at least 8 of the flame atronach crates, 6 of the psijic crates (plus at least one for all the preorders of summerset). Even if you look at the xanmeer and psijic crates alone, you should expect at least 3x as many psijic crates if not more like 4x or 5x as many crate, however that is not the case and it is slower to 40% instead of the 33% that you would minimally expect. (The number of cates opened should also be higher for flame atronach crates and sacelacaller, as there were more of those crates given away) Assuming that the number of players remains the about the same, and that same percentage of these players picked up all the free crates that they could, this leaves only one variable to explain the increase in the percentage, which is more people are buying crown crates, and with the crown gifting, this is definitely the case. So in zos’s eyes, the crown crate sales are up, there I sent no need to give away the crates if they will buy them anyways. It has nothing to woth generosity, it is the complete opposite. As far as the loot crate ban, clearly that has not negatively impacted their revenue, And more people are buying the crates than before.

.... And we are not even at the end of the xanmeer crate season yet.

Blacknight841 wrote: »

eklhaftb16_ESO wrote: »

To understand why they no longer are giving any crates, you have to look no farther than crowncrates com spreadsheets. Their addon registers the number of opened crates and statistics of loot. Observe:

Flame Atronach Crates - 15481 opened
Scalecaller Crates - 17038 opened
Psijic Vault Crates - 17458 opened
--- here they stopped giving us free crates ---
Hollowjack Crates - 9506 opened
Xanmeer Crates (current) - 7546 opened

As you can see, the number of free crates amounts to roughly a HALF of all opened crates. That's not very viable business strategy.

Yes, I like my free crates too. But I understand why they had to stop it. With incoming lootbox ban, they no longer need any new crate addicts, they need to milk the existing ones as much as possible.

They were too generous with crown crate giveaways. My placeholder alt on the US server has 660+ gems accrued to this day - and probably could've been 800+ if I didn't miss some of the earlier promotions (I didn't start logging into US server until after Morrowind dropped).

This is a nice set of data and I do understand the concept behind not giving away crates.... but this only shows pc and it doesn’t actually reflect what you want it to. if you assume only the daily rewards crates. There were 10 scalecaller crates given away, at least 8 of the flame atronach crates, 6 of the psijic crates (plus at least one for all the preorders of summerset). Even if you look at the xanmeer and psijic crates alone, you should expect at least 3x as many psijic crates if not more like 4x or 5x as many crate, however that is not the case and it is slower to 40% instead of the 33% that you would minimally expect. (The number of cates opened should also be higher for flame atronach crates and sacelacaller, as there were more of those crates given away) Assuming that the number of players remains the about the same, and that same percentage of these players picked up all the free crates that they could, this leaves only one variable to explain the increase in the percentage, which is more people are buying crown crates, and with the crown gifting, this is definitely the case. So in zos’s eyes, the crown crate sales are up, there I sent no need to give away the crates if they will buy them anyways. It has nothing to woth generosity, it is the complete opposite. As far as the loot crate ban, clearly that has not negatively impacted their revenue, And more people are buying the crates than before.

.... And we are not even at the end of the xanmeer crate season yet.

To show what I mean:
- Assume sample size of 1000 players
- Assume 100% of free crates picked up.
- Assume 5 free crates for eso plus.

Psijic crates:
Total opened - 17458
Daily rewards crates 6/ person - 6000
Summerset crate 1/ person - 1000
Free eso plus crates 5/ person - 5000
Purchased crates = 5,458

Xanmeer crates:
Total opened - 7546
Daily rewards crates 2/ person - 2000
Free eso plus crates - 0
Purchased crates 5,546

Scalecaller crates:
Total opened - 17038
Daily login crates 10/ person = 10,000
Free eso plus crates 5/ person = 5,000
Remaing purchased 2,038

Just with these contingencies, you can see that the number of crown crates purchased are clearly higher for xanmeer crates, as expected with the crown gifting now available... and the season is not even over yet. So in conclusion there is no need to give stuff away for free when they know people are willing to pay for it.

Ratzkifal wrote: »

LadyLethalla wrote: »

When is this free trial?

@LadyLethalla It starts tomorrow along with the Morrowind anniversary event, which is probably no coincidence.

So folks with no sub and no access to Morrowind can get their event tickets.

alanmatillab16_ESO wrote: »

Well that didn't take long for the first thread whining about the free trial of ESO+.

OP you must be new here, its been like this for the last few free trials. You are not entitled to any sort of compensation.

@alainjbrennanb16_ESO OP is not new here and that's exactly why OP is complaining. It's been like this last time and it is like this now. I wish it would not be like this next time, since we used to get compensation aka crates before.
I think ZOS should rethink their decision, because giving away free crates during these free trials was one of the reasons that got me to subscribe in the first place. Doing away with that doesn't make me want to subscribe, especially since they are generously cleaning up my inventory now.

Blacknight841 wrote: »

Blacknight841 wrote: »

eklhaftb16_ESO wrote: »

To understand why they no longer are giving any crates, you have to look no farther than crowncrates com spreadsheets. Their addon registers the number of opened crates and statistics of loot. Observe:

Flame Atronach Crates - 15481 opened
Scalecaller Crates - 17038 opened
Psijic Vault Crates - 17458 opened
--- here they stopped giving us free crates ---
Hollowjack Crates - 9506 opened
Xanmeer Crates (current) - 7546 opened

As you can see, the number of free crates amounts to roughly a HALF of all opened crates. That's not very viable business strategy.

Yes, I like my free crates too. But I understand why they had to stop it. With incoming lootbox ban, they no longer need any new crate addicts, they need to milk the existing ones as much as possible.

They were too generous with crown crate giveaways. My placeholder alt on the US server has 660+ gems accrued to this day - and probably could've been 800+ if I didn't miss some of the earlier promotions (I didn't start logging into US server until after Morrowind dropped).

This is a nice set of data and I do understand the concept behind not giving away crates.... but this only shows pc and it doesn’t actually reflect what you want it to. if you assume only the daily rewards crates. There were 10 scalecaller crates given away, at least 8 of the flame atronach crates, 6 of the psijic crates (plus at least one for all the preorders of summerset). Even if you look at the xanmeer and psijic crates alone, you should expect at least 3x as many psijic crates if not more like 4x or 5x as many crate, however that is not the case and it is slower to 40% instead of the 33% that you would minimally expect. (The number of cates opened should also be higher for flame atronach crates and sacelacaller, as there were more of those crates given away) Assuming that the number of players remains the about the same, and that same percentage of these players picked up all the free crates that they could, this leaves only one variable to explain the increase in the percentage, which is more people are buying crown crates, and with the crown gifting, this is definitely the case. So in zos’s eyes, the crown crate sales are up, there I sent no need to give away the crates if they will buy them anyways. It has nothing to woth generosity, it is the complete opposite. As far as the loot crate ban, clearly that has not negatively impacted their revenue, And more people are buying the crates than before.

.... And we are not even at the end of the xanmeer crate season yet.

To show what I mean:
- Assume sample size of 1000 players
- Assume 100% of free crates picked up.
- Assume 5 free crates for eso plus.

Psijic crates:
Total opened - 17458
Daily rewards crates 6/ person - 6000
Summerset crate 1/ person - 1000
Free eso plus crates 5/ person - 5000
Purchased crates = 5,458

Xanmeer crates:
Total opened - 7546
Daily rewards crates 2/ person - 2000
Free eso plus crates - 0
Purchased crates 5,546

Scalecaller crates:
Total opened - 17038
Daily login crates 10/ person = 10,000
Free eso plus crates 5/ person = 5,000
Remaing purchased 2,038

Just with these contingencies, you can see that the number of crown crates purchased are clearly higher for xanmeer crates, as expected with the crown gifting now available... and the season is not even over yet. So in conclusion there is no need to give stuff away for free when they know people are willing to pay for it.

Apologies, but that's a lot of assumptions. Honestly any numbers could be inserted for sample size, % of crates picked up and # of free crates to achieve whatever results the writer wants. Numbers mean nothing when they are literally made up. 99% of arbitrary surveys agree.