@mow98
Are you getting any specific errors when attempting to load ESO?
If ESO is crashing when you attempt to launch the game, the problem could be add-on related. You can remove add-ons with the steps below.
- Go to the "Elder Scrolls Online" folder in My Documents.
- Open the "live" folder (NA megaserver) or "liveeu" (EU megaserver).
- Remove all files from the "AddOns" folder.
- Remove all files from the "SavedVariables" folder.
- Remove AddOnSettings.txt from the "live" folder.