The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• [IN PROGRESS] PC/Mac: NA megaserver for maintenance – April 25, 6:00AM EDT (10:00 UTC) - 2:00PM EDT (18:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/comment/8098811/#Comment_8098811
• [IN PROGRESS] PC/Mac: NA megaserver for maintenance – April 25, 6:00AM EDT (10:00 UTC) - 2:00PM EDT (18:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/comment/8098811/#Comment_8098811
Error 500 while trying to purchase Crown pack
SpearDusk
✭✭✭
Here's a screenshot:
Happens when I try to buy a crown pack from the online store via website.
Happens when I try to buy a crown pack from the online store via website.
0
-
kadochka✭✭✭✭✭Did you get your Crowns??if I could make another character, their name would be Cries-For-Character-Slots. AKA, I need more.
0 -
ZOS_BilladminError 500 "Internal Service Error" occurs when either the website or your ISP has experienced a non-specific issue.
To help resolve this issue, you can try the following fixes:- Use a different browser
- Temporarily disable any antivirus, ad/pop-up blockers, and firewalls
- Clear your browser's cookies / cache
- Access the site from a mobile device/network
Please let us know if any of these help you to connect and make a purchase.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
SpearDusk✭✭✭Error 500 "Internal Service Error" occurs when either the website or your ISP has experienced a non-specific issue.
To help resolve this issue, you can try the following fixes:- Use a different browser
- Temporarily disable any antivirus, ad/pop-up blockers, and firewalls
- Clear your browser's cookies / cache
- Access the site from a mobile device/network
Please let us know if any of these help you to connect and make a purchase.
Yea already seen that. I've already tried my PC, Smart phone, my laptop, and 2 ISPs, but I still get the error.
Ive purchased a crown pack just last week without a problem. Don't know why now0 -
I am having the same problem. I am a brand new player, though I did participate in the beta many years ago. For me, I can’t purchase a subscription of ESO Plus.
Same things I’ve tried, different browser, turn off ad blockers, turn off firewall, clear cache, tried on my iPad. None worked.
As a business, having a problem free way of obtaining your customers money I would think would be your utmost priority.0 -
Some additional info - I think this may be a newish problem. I purchased the standard edition of the game about a week or 10 days ago. But now, I even tried purchasing crowns or a digital upgrade and hit the same error 500 problem. Even tried to see if I could purchase the standard edition again and no luck. Can’t even get to a payment page0
-
ZOS_BilladminIf you've went through each step mentioned above and still get Error 500, please go ahead and open a ticket with customer support.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
SpearDusk✭✭✭If you've went through each step mentioned above and still get Error 500, please go ahead and open a ticket with customer support.
way ahead of you, I already opened a ticket a few days ago, but unfortunately we haven't reached a solution yet, and I've been waiting on an agent's reply for 1 day, or so it says.0 -
If you've went through each step mentioned above and still get Error 500, please go ahead and open a ticket with customer support.
Already did so. After the usual steps - we're waiting on the maintenance to see if that fixes whatever is broken.0 -
Nope, after maintenance, it still doesn't work. Will update my support ticket. Can't make any purchases, doesn't even go to the payment screen.0
-
Hey Snow - where are you located geographically? I live in Hong Kong.
I just tried using a free web proxy to log into elderscrollsonline via a US server proxy and no more Error 500. Apparently, within the last week or so, they have region blocked my country.
EDIT: Nvm, after I am able to log in via my account, even via the proxy, it still gives me Error 500. Seems like an IP and account block.Edited by VisualDeadlock on November 13, 2018 5:57PM0 -
SpearDusk✭✭✭Okay today the problem seems fixed, I no longer got the Error 500 and was able to continue and complete the purchase.
Don't know what the issue was and hope it doesn't happen again.0 -
SpearDusk✭✭✭VisualDeadlock wrote: »Confirmed, works for me as well now. I wonder what the problem was?
Yea no clue what it was!0
