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• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Never received Crown Crates
Lazrael
✭✭✭
Hi,
Not trying to be a bother, but I've had multiple emails with tech support and not received any forward movement on this issue.
I never received my 5 crown crate log in reward for the end of June despite multiple log ins.
I was told by support I could receive it for logging in again on July 1 but it seems the whole issue was tied in with log in rewards not functioning around that time.
Last I was in contact with support they said they were escalating the issue, and that was some time ago, I have yet to be contacted.
Not sure why the 5 crates can't simple be patched to my account, but I'd really like this resolved. I was looking forward to the 5 crates the whole month of June.
I've played since Beta and really appreciate all your hard work guys, please help me out.
Thanks,
Ticket Number: 180701-003076
Edited by Lazrael on July 9, 2018 4:38PM Not trying to be a bother, but I've had multiple emails with tech support and not received any forward movement on this issue.
I never received my 5 crown crate log in reward for the end of June despite multiple log ins.
I was told by support I could receive it for logging in again on July 1 but it seems the whole issue was tied in with log in rewards not functioning around that time.
Last I was in contact with support they said they were escalating the issue, and that was some time ago, I have yet to be contacted.
Not sure why the 5 crates can't simple be patched to my account, but I'd really like this resolved. I was looking forward to the 5 crates the whole month of June.
I've played since Beta and really appreciate all your hard work guys, please help me out.
Thanks,
Ticket Number: 180701-003076
Artists and Theives...
0
-
testd4n1✭✭✭Hi,
Not trying to be a bother, but I've had multiple emails with tech support and not received any forward movement on this issue.
I never received my 5 crown crate log in reward for the end of June despite multiple log ins.
I was told by support I could receive it for logging in again on July 1 but it seems the whole issue was tied in with log in rewards not functioning around that time.
Last I was in contact with support they said they were escalating the issue, and that was some time ago, I have yet to be contacted.
Not sure why the 5 crates can't simple be patched to my account, but I'd really like this resolved. I was looking forward to the 5 crates the whole month of June.
I've played since Beta and really appreciate all your hard work guys, please help me out.
Thanks,
Frankly I didn't follow your post and failed to understand it. If you are trying to get the attention of a Mod or someone at ESO, perhaps also link your ticket number? It would make their jobs a lot easier.0 -
Lazrael✭✭✭Hi,
Not trying to be a bother, but I've had multiple emails with tech support and not received any forward movement on this issue.
I never received my 5 crown crate log in reward for the end of June despite multiple log ins.
I was told by support I could receive it for logging in again on July 1 but it seems the whole issue was tied in with log in rewards not functioning around that time.
Last I was in contact with support they said they were escalating the issue, and that was some time ago, I have yet to be contacted.
Not sure why the 5 crates can't simple be patched to my account, but I'd really like this resolved. I was looking forward to the 5 crates the whole month of June.
I've played since Beta and really appreciate all your hard work guys, please help me out.
Thanks,
Frankly I didn't follow your post and failed to understand it. If you are trying to get the attention of a Mod or someone at ESO, perhaps also link your ticket number? It would make their jobs a lot easier.
Thanks. Edited and added ticket number.Artists and Theives...0 -
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