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Launcher is... gone?

Snapdragyn
Snapdragyn
✭✭
The launcher shortcut no longer works. The launcher file is no longer on my system. The game fails to launch (never mind the updates that wouldn't happen) from executable. I cannot log into the ESO website to download a launcher, because when I try to, the website just says 'Access Denied' (& no, I'm not banned since, hi - posting here, right?).

So - do I just never play this game again, or what? o_0
  • altemriel
    altemriel
    ✭✭✭✭✭
    ✭✭✭
    Snapdragyn wrote: »
    The launcher shortcut no longer works. The launcher file is no longer on my system. The game fails to launch (never mind the updates that wouldn't happen) from executable. I cannot log into the ESO website to download a launcher, because when I try to, the website just says 'Access Denied' (& no, I'm not banned since, hi - posting here, right?).

    So - do I just never play this game again, or what? o_0



    create a support ticket





    @ZOS_GinaBruno
  • ZOS_Bill
    ZOS_Bill
    admin
    @Snapdragyn

    Usually, the error 'Access Denied' typically appears when no game code has been redeemed on your Elder Scrolls Online account.

    Have you tried logging in from a different web browser?

    You may also want to try resetting your password before logging into the site. Please let us know if that allows you to log in and download the launcher.
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