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Launcher stuck at loading... wont update

Bbsample197
Bbsample197
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alright so ive tried everything i could on the costumer support area, the launcher is still stuck on "loading" cant get pass it (through steam and standalone launcher), i tried logging in without launcher (eso.exe) and theres always a log in error even though my password and account names are both correct. any other solution to this ive tried everything i could find on the web, any maybe I overlook something
  • Bbsample197
    Bbsample197
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    Bump.. still no luck on the launcher :<
  • Carpe-Veritatem
    Carpe-Veritatem
    ✭✭✭
    Might need to do a repair?
  • Bbsample197
    Bbsample197
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    Might need to do a repair?

    repair on the launcher? or in steam? cant do it in the launcher since its stuck on the "loading" part it wont even load correctly
  • ZOS_Bill
    ZOS_Bill
    admin
    Deleting the Program Data in the launcher folder may allow you to run a repair. You can do so by following the steps below.

    Delete the Program Data
    1. Close the ESO Launcher.
    2. Navigate to the patch installation folder,
    3. By default, this folder will be located here: C:\Program Files (x86)\Zenimax Online\Launcher\ProgramData.
    4. Locate and delete the ProgramData folder.
    5. Restart the ESO Launcher.
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