Long or infinite loading screens are often caused by add-ons. To resolve this issue, uninstall your addons and try to log in again. To fully remove your add-ons, do the the following in this specific order:
- Exit the game
- Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in windows explorer
- Rename Addons to Addons.old
- Rename SavedVariables to SavedVariables.old
- Check in-game to see if the if the issues persist.
If the issue does not persist, then one of your add-ons is causing the long loading screen. Try re-enabling your preferred add-ons one-by-one in oder to determine which is causing the problem.
Long or infinite loading screens are often caused by add-ons. To resolve this issue, uninstall your addons and try to log in again. To fully remove your add-ons, do the the following in this specific order:
- Exit the game
- Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in windows explorer
- Rename Addons to Addons.old
- Rename SavedVariables to SavedVariables.old
- Check in-game to see if the if the issues persist.
If the issue does not persist, then one of your add-ons is causing the long loading screen. Try re-enabling your preferred add-ons one-by-one in oder to determine which is causing the problem.
Long or infinite loading screens are often caused by add-ons. To resolve this issue, uninstall your addons and try to log in again. To fully remove your add-ons, do the the following in this specific order:
- Exit the game
- Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in windows explorer
- Rename Addons to Addons.old
- Rename SavedVariables to SavedVariables.old
- Check in-game to see if the if the issues persist.
If the issue does not persist, then one of your add-ons is causing the long loading screen. Try re-enabling your preferred add-ons one-by-one in oder to determine which is causing the problem.
natefiaccob14_ESO wrote: »Im also stuck. Cant even get to character select. This blows
sjaeger172004rwb17_ESO wrote: »Mine is now working after it reinstalled with a repair
Long or infinite loading screens are often caused by add-ons. To resolve this issue, uninstall your addons and try to log in again. To fully remove your add-ons, do the the following in this specific order:
- Exit the game
- Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in windows explorer
- Rename Addons to Addons.old
- Rename SavedVariables to SavedVariables.old
- Check in-game to see if the if the issues persist.
If the issue does not persist, then one of your add-ons is causing the long loading screen. Try re-enabling your preferred add-ons one-by-one in oder to determine which is causing the problem.
Some additional troubleshooting for anyone still experiencing infinite loading screens after logging in is to make sure your anti-virus and firewall exceptions are still set correctly.
The application files that may require exceptions are:
- Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
- ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
- Steam.exe: C:\Program Files (x86)\Steam\steam.exe
For some anti-virus programs you may need to add entire folders as exceptions.
- C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
- C:\Program Files (x86)\Steam\
Once exceptions are up to date, you may need to run a repair through the launcher.
To run a repair through the launcher:
- Start The Elder Scrolls Online launcher.
- Click on Game Option on top of the News section, and click on the option for Repair.
- Allow the launcher to examine all the files for the game. This will take some time.
- If any files are found to have problems, the launcher will re-download those files.
johannes.bergstromb16_ESO wrote: »Have done alla the steps above twice now and still unable to log in to the game. Had no problems what so ever before the horns of the reach patch. Currently on my longest login attempt so far, been on the loading screen for over 60 min now.
People that write in all CAPS. The servers don't like to be yelled at ...JoeCapricorn wrote: »WHAT CAUSES INFINITE LOADING SCREENS?