I click play on launcher and nothing happens?

deltascout112 · August 2017

I opened the launcher from steam, it was failing to update, the OSlocked error came up so I opened in admin mode, and it went back to normal? But when I hit play nothing happens, ive restarted my pc.... nothing is happening, any solutions?

ZOS_Bill · August 2017

If the game will not launch after clicking Play in the launcher, there are two troubleshooting steps below that may help.

Create an Anti-virus or Firewall Exception for ESO

You should check the documentation for your anti-virus or firewall software for instructions on adding ESO to their safelists.

Repair the ESO Launcher

Open The Elder Scrolls Online Launcher by right-clicking on the icon on the desktop and selecting Run as Administrator.
Wait for the launcher to open completely.
If multiple ESO clients are installed and available through the launcher, make sure you have the correct version highlighted by clicking on it once.
Open the Game Options dropdown menu and click on the option for Repair.
Allow the launcher to examine all the files for the game. This may take some time.
If any files are found to have problems, the launcher will re-download those files.