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Harassment. Is there anything to be done about it?

  • NBrookus
    NBrookus
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    MornaBaine wrote: »
    My #1 favorite solution to the problem of player harassment is the added ability to visually ignore any player you want along with the chat ignore function. And unless and until ZOS comes out and tells me flat out that they lack the know how or ability to supply this solution it is the one I am going to keep advocating for.

    I suspect adding a visual ignore feature would be difficult, expensive and time consuming. I don't have access to the code, but it sounds like modifying functions buried deep in the basic architecture, whereas ignoring users in chat could just be a filter on the server or client side. It's a penultimate solution, but it might be one you'd have to wait for a long time.

    One thing that might be a partial solution, and probably not difficult to implement, is a grouping mechanism for the housing DLC. If people have to be invited into those spaces and can be kicked out if they misbehave, it would provide private spaces for RP or guild functions, at least. And I do hope guilds can get "housing" as well as individuals.

    I wholeheartly agree that while technical solutions don't exist customer service needs to step up.
  • Lysette
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    I don't tjhink that it is difficult to implement, because the basic functionality of phases is already part of the megaserver and when you group with people, who are not in your phase, you will see a message that asks you if you want to be shifted to their phase in order to be able to be in the same group. And that is all what would be required, a shift to another phase - you would stay in the same place, but all people around you change, when you are moved to the new phase. So the harrasser is gone for you, he is still in the same location, but you cannot see him anymore, because he is in another phase. It could be that simple.
  • MornaBaine
    MornaBaine
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    Lysette wrote: »
    I don't tjhink that it is difficult to implement, because the basic functionality of phases is already part of the megaserver and when you group with people, who are not in your phase, you will see a message that asks you if you want to be shifted to their phase in order to be able to be in the same group. And that is all what would be required, a shift to another phase - you would stay in the same place, but all people around you change, when you are moved to the new phase. So the harrasser is gone for you, he is still in the same location, but you cannot see him anymore, because he is in another phase. It could be that simple.

    Of course the question then is, if there are other people in the phase you were in who were not grouped with you, how would they be able to "travel" with you to a new phase? If entire groups of people all have to travel to a new phase rather then the harassing person being moved that could be problematical. But if you can force the phase change on the harasser I can see that very quickly being abused and turned into a new tool for griefing in short order.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • nimander99
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    MornaBaine wrote: »
    nimander99 wrote: »
    MornaBaine wrote: »

    nimander99 wrote: »
    First let me state emphatically that I also am a Libertarian, but how you managed to twist my words into victim blaming and a massive story about sexual assault I'll never know.

    I posited the scenario I did because it seemed clear to me that you were not considering the wider issue and did not understand just how vile this behavior is and can be.
    nimander99 wrote: »
    I haven't victim blamed at all, and now I urge you to actually read what I wrote.

    If the harassment is against the ROC then report it for sure!

    You can only be harmed by trolls and bullies and people online if you let them have power over you!

    You think that you have not victim blamed but by putting the onus of dealing with the problem ON the victim rather than on the perpetrator, and it does not matter if we are talking real world physical assault or the psychological assault common to video games, that really is exactly what you are doing. I doubt you realize it and I don't think for a minute that you are a malicious jerk. It just seems to me that you haven't thought this through to its logical conclusion. The real world has very little actual justice. But the tools exist to have it here in our virtual reality...if only the powers that be will put them in the hands of the players. That's all most of us are asking for. We shouldn't HAVE to run away and "not let it get to us."
    nimander99 wrote: »
    When I say err on the side of caution of free speech I DO NOT include in that speech of threats or suggestion of threats and all that entails.

    And all I'm saying is that I don't think we should concern ourselves with specific types of "bad behavior" so that we have to judge whether or not we're potentially violating the principle pf "free speech." Free speech is absolutely not at issue here. If I pop into chat and wish everyone a wonderful shiny day full of unicorns and rainbows and that annoys the sweet bejesus out of someone, they absolutely have the "right" to put me on ignore and not be bothered by my excessive cheerfulness ever again.
    nimander99 wrote: »
    I'll go back to my original point, if we, the people who do not act like jerks band together and not only ignore but actively work together as a community to ostracize those in the community acting horridly by completely ignoring them (and report away if what they are doing is against ZoS RoC) then we improve the atmosphere ourselves and do not have to rely solely on ZoS to be the police.

    Its all about the Golden Rule.

    These people doing these hurtful things will never stop unless they are completely ignored, so, unfortunately the onus is on the more mature party to ignore said horrid behavior which is not victim blaming. And I am ONLY speaking of interaction in the digital world, that's it! I am not at all speaking to anything irl.

    And two people who agree with each other shouldn't be in contention with each other...

    What you're still failing to understand though is that situations exist where "just ignoring them" doesn't work because we don't have the ability to ACTUALLY ignore them. When ZOS finally gives us that it'll be a completely different ballgame. You won't even NEED to report the TOS-breaking idiots and ZOS won't NEED to do anything about them. As it stands now though, the current system of reporting is woefully ineffective and insufficient. And that's really why this thread exists in the first place.

    I agree that we should not be in contention but I would encourage you to urge ZOS to take ownership of this problem and fix it (because they CAN) rather than telling the player community what they should do according to you. Assume there's an event going on with a bunch of players in attendance. Some toolbag happens upon it and starts spamming all the flashy and noisy abilities at their disposal, completely distracting everyone and wrecking their enjoyment and participation. And they do this for anywhere from 15 minutes to over an hour. Even if they never type out a single thing in chat, they have ruined the experience of several players which is a clear violation of the TOS. And I do not think it is reasonable to tell ALL those people that they need to go have a cup of coffee and read the forums for 15 minutes or port to a different location. After our exchange, do you still think that's a reasonable answer to the problem?

    You've given me something to think about today. I agree with your points and like I said, I'll bumble this around my brain as I'm out and about today and see if I can't come up with something helpful.

    I appreciate your consideration. My #1 favorite solution to the problem of player harassment is the added ability to visually ignore any player you want along with the chat ignore function. And unless and until ZOS comes out and tells me flat out that they lack the know how or ability to supply this solution it is the one I am going to keep advocating for. And if they CANNOT (as opposed to WILL NOT) implement this solution then I will continue to advocate for more GMs and harsher penalties like permanent bans for a first offense that includes a screen shot of the offending speech OR a video of the offending behavior. This coupled with greater transparency of the process to include reports of number of players banned or otherwise sanctioned and a strong public statement FROM ZOS that this behavior breaks TOS and will result in permanent bans from the game. Because I'm really just OVER watching all the abuse, from the mild irritation types to some of the truly sickening and appalling things I have seen in this game.

    This is exactly what I thought today! Typically Korean mmo's have a feature to 'Hide Other Players" the most recent example is Blade & Soul, where i can quite literally make every other player disappear and feel like I'm the only person in zone.

    If ZoS could add this option in game but also tweak it to automatically 'hide' any player on your ignore list, this would be a perfect solution!

    Not only that but being able to 'Hide other Players' option would be great for folks out there questing trying to feel alone and unique in the world. Meh murshun ;)

    As a side question @MornaBaine , have you played many other mmo's? (I dont mean that question to sound rude or sarcastic please don't misinterpret) Because this isn't just an ESO problem... it's been getting worse and worse as the Buy to Play and Free to Play models have become more mainstream in the mmo worlds.

    Edit: Any time you comment on a post or bring up this idea of blocking and phasing send me poke and I'll add my voice to the support :)
    Edited by nimander99 on January 28, 2016 12:49AM
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  • MornaBaine
    MornaBaine
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    nimander99 wrote: »
    MornaBaine wrote: »
    nimander99 wrote: »
    MornaBaine wrote: »

    nimander99 wrote: »
    First let me state emphatically that I also am a Libertarian, but how you managed to twist my words into victim blaming and a massive story about sexual assault I'll never know.

    I posited the scenario I did because it seemed clear to me that you were not considering the wider issue and did not understand just how vile this behavior is and can be.
    nimander99 wrote: »
    I haven't victim blamed at all, and now I urge you to actually read what I wrote.

    If the harassment is against the ROC then report it for sure!

    You can only be harmed by trolls and bullies and people online if you let them have power over you!

    You think that you have not victim blamed but by putting the onus of dealing with the problem ON the victim rather than on the perpetrator, and it does not matter if we are talking real world physical assault or the psychological assault common to video games, that really is exactly what you are doing. I doubt you realize it and I don't think for a minute that you are a malicious jerk. It just seems to me that you haven't thought this through to its logical conclusion. The real world has very little actual justice. But the tools exist to have it here in our virtual reality...if only the powers that be will put them in the hands of the players. That's all most of us are asking for. We shouldn't HAVE to run away and "not let it get to us."
    nimander99 wrote: »
    When I say err on the side of caution of free speech I DO NOT include in that speech of threats or suggestion of threats and all that entails.

    And all I'm saying is that I don't think we should concern ourselves with specific types of "bad behavior" so that we have to judge whether or not we're potentially violating the principle pf "free speech." Free speech is absolutely not at issue here. If I pop into chat and wish everyone a wonderful shiny day full of unicorns and rainbows and that annoys the sweet bejesus out of someone, they absolutely have the "right" to put me on ignore and not be bothered by my excessive cheerfulness ever again.
    nimander99 wrote: »
    I'll go back to my original point, if we, the people who do not act like jerks band together and not only ignore but actively work together as a community to ostracize those in the community acting horridly by completely ignoring them (and report away if what they are doing is against ZoS RoC) then we improve the atmosphere ourselves and do not have to rely solely on ZoS to be the police.

    Its all about the Golden Rule.

    These people doing these hurtful things will never stop unless they are completely ignored, so, unfortunately the onus is on the more mature party to ignore said horrid behavior which is not victim blaming. And I am ONLY speaking of interaction in the digital world, that's it! I am not at all speaking to anything irl.

    And two people who agree with each other shouldn't be in contention with each other...

    What you're still failing to understand though is that situations exist where "just ignoring them" doesn't work because we don't have the ability to ACTUALLY ignore them. When ZOS finally gives us that it'll be a completely different ballgame. You won't even NEED to report the TOS-breaking idiots and ZOS won't NEED to do anything about them. As it stands now though, the current system of reporting is woefully ineffective and insufficient. And that's really why this thread exists in the first place.

    I agree that we should not be in contention but I would encourage you to urge ZOS to take ownership of this problem and fix it (because they CAN) rather than telling the player community what they should do according to you. Assume there's an event going on with a bunch of players in attendance. Some toolbag happens upon it and starts spamming all the flashy and noisy abilities at their disposal, completely distracting everyone and wrecking their enjoyment and participation. And they do this for anywhere from 15 minutes to over an hour. Even if they never type out a single thing in chat, they have ruined the experience of several players which is a clear violation of the TOS. And I do not think it is reasonable to tell ALL those people that they need to go have a cup of coffee and read the forums for 15 minutes or port to a different location. After our exchange, do you still think that's a reasonable answer to the problem?

    You've given me something to think about today. I agree with your points and like I said, I'll bumble this around my brain as I'm out and about today and see if I can't come up with something helpful.

    I appreciate your consideration. My #1 favorite solution to the problem of player harassment is the added ability to visually ignore any player you want along with the chat ignore function. And unless and until ZOS comes out and tells me flat out that they lack the know how or ability to supply this solution it is the one I am going to keep advocating for. And if they CANNOT (as opposed to WILL NOT) implement this solution then I will continue to advocate for more GMs and harsher penalties like permanent bans for a first offense that includes a screen shot of the offending speech OR a video of the offending behavior. This coupled with greater transparency of the process to include reports of number of players banned or otherwise sanctioned and a strong public statement FROM ZOS that this behavior breaks TOS and will result in permanent bans from the game. Because I'm really just OVER watching all the abuse, from the mild irritation types to some of the truly sickening and appalling things I have seen in this game.

    This is exactly what I thought today! Typically Korean mmo's have a feature to 'Hide Other Players" the most recent example is Blade & Soul, where i can quite literally make every other player disappear and feel like I'm the only person in zone.

    If ZoS could add this option in game but also tweak it to automatically 'hide' any player on your ignore list, this would be a perfect solution!

    Not only that but being able to 'Hide other Players' option would be great for folks out there questing trying to feel alone and unique in the world. Meh murshun ;)

    As a side question @MornaBaine , have you played many other mmo's? (I dont mean that question to sound rude or sarcastic please don't misinterpret) Because this isn't just an ESO problem... it's been getting worse and worse as the Buy to Play and Free to Play models have become more mainstream in the mmo worlds.

    Edit: Any time you comment on a post or bring up this idea of blocking and phasing send me poke and I'll add my voice to the support :)

    Hey there! :) Yeah, I've played a few other MMOS. WoW was my gateway drug followed by my tragic love affair with Age of Conan (where I perfected my Forum PvP skills and had the bans to prove it. LOL), spent time in EVE and SWTOR with brief stops in Aion and LOTR. So yeah I've seen some *insert censored word starting with s and ending with t* over the years. And yes, it keeps getting worse. Do an internet search on "player harassment in MMOs" and you'll find tons of articles going back to at least 2008. The gaming companies know it's an issue. They just don't appear to care.

    But I believe if some Korean MMO can do it (implement a visual ignore function) then there is absolutely NO reason why it can't be done here. And it is up to us as players to hold ZOS accountable and demand that they speak to us on this issue and, more, that they DO something about it. The status quo is no longer acceptable.
    Edited by MornaBaine on January 28, 2016 2:48AM
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • Lysette
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    MornaBaine wrote: »
    Lysette wrote: »
    I don't tjhink that it is difficult to implement, because the basic functionality of phases is already part of the megaserver and when you group with people, who are not in your phase, you will see a message that asks you if you want to be shifted to their phase in order to be able to be in the same group. And that is all what would be required, a shift to another phase - you would stay in the same place, but all people around you change, when you are moved to the new phase. So the harrasser is gone for you, he is still in the same location, but you cannot see him anymore, because he is in another phase. It could be that simple.

    Of course the question then is, if there are other people in the phase you were in who were not grouped with you, how would they be able to "travel" with you to a new phase? If entire groups of people all have to travel to a new phase rather then the harassing person being moved that could be problematical. But if you can force the phase change on the harasser I can see that very quickly being abused and turned into a new tool for griefing in short order.

    Of course, this solution would just be an ingame method of "leaving" the area, not by going away from the location but by moving to a parallel universe while staying in the same location. Basically a phase is like a parallel universe. This method has its problem as well, but it is something what would not be too hard to implement, that is why I mentioned it. All the basic methods to do that are already in the game, they would just have to be rearranged to fit this purpose as well.
  • CherryCake
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    But if they do that, then it has to be only an ignore function and not a block, because many people and trolls would get an advantage by blocking everybody just so that they can be alone in the world... :(

    Another function they could add instead (because after all, it is an online game, so playing all alone would kind of miss the point) is instead of being able to visually ignore everybody, to just do it more lightly, for example, you can click on the person and report him/her, with a video attached, or screenshot, of how that person harassed you, and they will visually ignore both of you to each other, automatically if it falls under the harassment section, even before they get to check if the block was legit or not, and if the block was legit, the other player will never be in the same world as you, (plus he will get warnings and ban for a while) or if it wasnt legit, then the person making a complaint should get a warning, and with two or three warnings, they wouldnt be allowed to play for a few days.


    I know this sounds confusing, I am sorry but english is not my first language, and I also dont know how hard or easy it would be to implement something like this in the game... but I can imagine that either, would take a lot of time, and more people working etc...
    Edited by CherryCake on January 28, 2016 11:13AM
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  • MornaBaine
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    But if they do that, then it has to be only an ignore function and not a block, because many people and trolls would get an advantage by blocking everybody just so that they can be alone in the world... :(

    Another function they could add instead (because after all, it is an online game, so playing all alone would kind of miss the point) is instead of being able to visually ignore everybody, to just do it more lightly, for example, you can click on the person and report him/her, with a video attached, or screenshot, of how that person harassed you, and they will visually ignore both of you to each other, automatically if it falls under the harassment section, even before they get to check if the block was legit or not, and if the block was legit, the other player will never be in the same world as you, (plus he will get warnings and ban for a while) or if it wasnt legit, then the person making a complaint should get a warning, and with two or three warnings, they wouldnt be allowed to play for a few days.


    I know this sounds confusing, I am sorry but english is not my first language, and I also dont know how hard or easy it would be to implement something like this in the game... but I can imagine that either, would take a lot of time, and more people working etc...

    Actually your command of English is better than quite a few native speakers so don't worry! LOL I like the idea of your system, which combines the two most popular suggestions from this thread, the "visual ignore" and a reporting system that is actually responsive and has consequences. In a perfect world this is what we'd get. But you're right in that it would require ZOS to dedicate more manpower to the issue, which means more money. And they aren't going to do that.

    Whereas if they give players the ability to click on any other player or player name and ignore them both visually and in chat, regardless of the reason, and simply leave it at that, the entire problem of player harassment goes away forever. It doesn't matter if I ignore a player because they were verbally sexually assaulting me or my character or because I just hated the hideous dye job they did on their armor or because I found their inability to type out a coherent sentence annoying. Nor, no matter what they may have been doing that caused me to wish to ignore them, will they be censured or punished. And I think this is an important point. Sure, we'd all LIKE the satisfaction of seeing our tormentors punished, especially when we feel they REALLY deserve it. But this is a case where it isn't at all necessary. Someone says something offensive to you and you can make them, to you at least, cease to exist? How awesome is that? In real life, I'd take that over putting people in jail any day. So that's all ZOS really needs to do.
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  • ZOS_AlanG
    ZOS_AlanG
    admin
    Some posts have been removed, as well as all replies. Please do not call people names or demean them for their arguments. If you think someone's point is ridiculous, mocking it is not a constructive way of expressing that.

    Edited by ZOS_AlanG on January 28, 2016 3:14PM
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  • Glaiceana
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    ZOS_AlanG wrote: »
    There are many players who use the report features, but far more who do not - which is why we take opportunities like this to promote them. Similarly, it's quite common for people to be unaware of the ignore feature, especially here on the forums where they were not initially available. We understand that some players would like to see more options, and as always welcome this feedback and discussion.

    @ZOS_AlanG Can you please comment on the following about reports? At the moment I have serious doubts about how effective the in-game reporting system is...
    cfEywhG.png
    This report was made about a graphical glitch that everyone could see. I had written down everything about the location, where you could view it, what its actually doing. BUT, as you can see, only part of the report is visible, only the start of the message got through to the system from in game. Therefore making it a useless report. There is no other information. This was the first report I made, and have since forgotten the location, therefore cannot add the missing information now.
    This has happened on ALL reports I have ever made in game.

    So basically only 90 characters were accepted from what I typed in-game. This is not enough characters to form a proper report. And also the report window in game does not state there is a limit, so you can type the details without realising that half will be deleted in the actual report sent. Can you please confirm whether the information you write into your report is actually stored on the system somewhere and what we see in our support account is just a preview?
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  • KramUzibra
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    Abeille wrote: »
    Zorrashi wrote: »
    Abeille wrote: »
    Zorrashi wrote: »
    KramUzibra wrote: »
    Cazzy wrote: »
    ...and people wonder what's wrong with society ^

    I know, society has become so weak and sensitive.
    IKR! They shouldn't be afraid to ban these harassers on the spot if they have repeated offences. Or maybe put them in a comepletely separate shard where they can't use text chat or emotes and NPCs won't talk to them.
    Punishment is too lax on harassment imo B)

    I agree, although I think they do ban people for harassment. Unless the people that go cry on the sub-reddit are lying about the reason for their ban. I mean, maybe they think that we will offer them more sympathy and join them on saying it is unfair if they say it was because of a "rude joke" instead of for, I don't know, botting or selling gold.

    By the way, I must say that this thread gives a pretty good idea of how great this game's community is. Many more posts here are offering sympathy to the OP and agreeing that harassment is bad instead of telling the OP that they shouldn't be so sensitive. It makes me happy.
    I do have to draw the line at player-dispensed 'justice' though. I don't believe in players trying to troll or harassing harassers back if they are harassed themselves. They should just report, turn the other cheek and let the GMs do the rest.

    Absolutely. And not only because that is morally wrong and is also getting on their level, but also because you risk being reported yourself if you try to harass back.

    True you could even get warned by zeni by telling someone they are weak and or sensitive for not just simply ignoring the harassing party. So you should really be careful. Even if you feel someone might be too sensitive it's probably best to keep that to your self or risk disciplinary actions to your account.
  • ZOS_AlanG
    ZOS_AlanG
    admin
    Glaiceana wrote: »
    Can you please confirm whether the information you write into your report is actually stored on the system somewhere and what we see in our support account is just a preview?

    The help site truncates reports for display reasons. When we access these reports (and bugs), we have everything that was written: One sided black planes sticking through either side of the door frame. It was present when I arrived Alcaire Castle, remained on entering and exiting the room.

    There's also a large amount of additional information automatically included in the reports to help with investigations, such as your character's position when the report was submitted.
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  • Glaiceana
    Glaiceana
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    ZOS_AlanG wrote: »
    Glaiceana wrote: »
    Can you please confirm whether the information you write into your report is actually stored on the system somewhere and what we see in our support account is just a preview?

    The help site truncates reports for display reasons. When we access these reports (and bugs), we have everything that was written: One sided black planes sticking through either side of the door frame. It was present when I arrived Alcaire Castle, remained on entering and exiting the room.

    There's also a large amount of additional information automatically included in the reports to help with investigations, such as your character's position when the report was submitted.
    Thank you very much for confirming this! I now know I don't have to retype my reports :) It would be nice if there was a piece of info either in the system or on the website to state that only a brief part of your message is visible.
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    Hjurne Hircine's Forsaken - Sorc, Redguard, Male, PvP DD, Werewolf.
    My Total Free Werewolf Bites: 400+ (Ask me about bites if you need one!)
    Playing since July 2015!
  • demendred
    demendred
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    I remember someone trying to grief me before. I just started sending horrific pictures to his Psn. He ended up telling me to stop bothering him, to which the pictures doubled, and any sick picture I can find, ended up on his messages. He finally went away.


    Moral of the story;

    Man up TC. Mommy and daddy can't help you here, and zos sure as hell won't. They're too busy counting the money you hayseeds feed them.

    Just be twice as nasty, if you can. If not, call some anti bullying hotline and complain that someone made you angry on a game. You should also Google 'Fez watley'. You and him have something in common. You allow people to get to you.
    All good Nords goto Sto'Vo'Kor.
  • KramUzibra
    KramUzibra
    ✭✭✭✭
    demendred wrote: »
    I remember someone trying to grief me before. I just started sending horrific pictures to his Psn. He ended up telling me to stop bothering him, to which the pictures doubled, and any sick picture I can find, ended up on his messages. He finally went away.


    Moral of the story;

    Man up TC. Mommy and daddy can't help you here, and zos sure as hell won't. They're too busy counting the money you hayseeds feed them.

    Just be twice as nasty, if you can. If not, call some anti bullying hotline and complain that someone made you angry on a game. You should also Google 'Fez watley'. You and him have something in common. You allow people to get to you.

    Careful bro I was a little insensitive on this forum and my comments got deleted and they sent me a warning. I love this game and wouldn't want my account deleted. Just a heads up.
  • MornaBaine
    MornaBaine
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    demendred wrote: »
    I remember someone trying to grief me before. I just started sending horrific pictures to his Psn. He ended up telling me to stop bothering him, to which the pictures doubled, and any sick picture I can find, ended up on his messages. He finally went away.


    Moral of the story;

    Man up TC. Mommy and daddy can't help you here, and zos sure as hell won't. They're too busy counting the money you hayseeds feed them.

    Just be twice as nasty, if you can. If not, call some anti bullying hotline and complain that someone made you angry on a game. You should also Google 'Fez watley'. You and him have something in common. You allow people to get to you.


    Couple of problems with your "solution." Retaliation on the scale you mention is ALSO against the TOS you and everyone else signed. Very easily, YOU could find yourself with a suspended or cancelled account if the other person chose to report you. The thing is, there's no way to tell what ZoS will or won't take action on because they are completely inconsistent and lax on this issue.

    The other thing is that no one should HAVE to resort to what you suggest. ZoS does have both the means and the responsibility to stop player harassment. They just need to do it.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • KramUzibra
    KramUzibra
    ✭✭✭✭
    MornaBaine wrote: »
    demendred wrote: »
    I remember someone trying to grief me before. I just started sending horrific pictures to his Psn. He ended up telling me to stop bothering him, to which the pictures doubled, and any sick picture I can find, ended up on his messages. He finally went away.


    Moral of the story;

    Man up TC. Mommy and daddy can't help you here, and zos sure as hell won't. They're too busy counting the money you hayseeds feed them.

    Just be twice as nasty, if you can. If not, call some anti bullying hotline and complain that someone made you angry on a game. You should also Google 'Fez watley'. You and him have something in common. You allow people to get to you.


    Couple of problems with your "solution." Retaliation on the scale you mention is ALSO against the TOS you and everyone else signed. Very easily, YOU could find yourself with a suspended or cancelled account if the other person chose to report you. The thing is, there's no way to tell what ZoS will or won't take action on because they are completely inconsistent and lax on this issue.

    The other thing is that no one should HAVE to resort to what you suggest. ZoS does have both the means and the responsibility to stop player harassment. They just need to do it.

    I think zos is so lax on this because ultimately it's up to the individual to take the proper steps in handling harassment. Zos has provided tools like mute or block to help combat harassment. Also Your able to report the harasser. Once a player is muted there's not much else they can do to harass you, unless you can't emotionally handle their virtual presence then I don't know what to tell you. Iv been playing eso and got into an argument with another player, after I left he sent me picks of his *** thru xbix message. Lol I'm pretty sure harassment thru Microsoft is a Microsoft matter not an eso one idk anyways thank you eso for allowing your players the option to mute and report mean people.
  • MornaBaine
    MornaBaine
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    ✭✭✭✭✭
    KramUzibra wrote: »
    MornaBaine wrote: »
    demendred wrote: »
    I remember someone trying to grief me before. I just started sending horrific pictures to his Psn. He ended up telling me to stop bothering him, to which the pictures doubled, and any sick picture I can find, ended up on his messages. He finally went away.


    Moral of the story;

    Man up TC. Mommy and daddy can't help you here, and zos sure as hell won't. They're too busy counting the money you hayseeds feed them.

    Just be twice as nasty, if you can. If not, call some anti bullying hotline and complain that someone made you angry on a game. You should also Google 'Fez watley'. You and him have something in common. You allow people to get to you.


    Couple of problems with your "solution." Retaliation on the scale you mention is ALSO against the TOS you and everyone else signed. Very easily, YOU could find yourself with a suspended or cancelled account if the other person chose to report you. The thing is, there's no way to tell what ZoS will or won't take action on because they are completely inconsistent and lax on this issue.

    The other thing is that no one should HAVE to resort to what you suggest. ZoS does have both the means and the responsibility to stop player harassment. They just need to do it.

    I think zos is so lax on this because ultimately it's up to the individual to take the proper steps in handling harassment. Zos has provided tools like mute or block to help combat harassment. Also Your able to report the harasser. Once a player is muted there's not much else they can do to harass you, unless you can't emotionally handle their virtual presence then I don't know what to tell you. Iv been playing eso and got into an argument with another player, after I left he sent me picks of his *** thru xbix message. Lol I'm pretty sure harassment thru Microsoft is a Microsoft matter not an eso one idk anyways thank you eso for allowing your players the option to mute and report mean people.

    Then you don't understand the nature of visual harassment and how irritating and disruptive it can be. And it's difficult to report with the poor tools available to us. Plus, as many have pointed out, the reporting system is, overall, a huge failure.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • istateres
    istateres
    ✭✭✭✭
    [/quote]
    Then you don't understand the nature of visual harassment and how irritating and disruptive it can be. And it's difficult to report with the poor tools available to us. Plus, as many have pointed out, the reporting system is, overall, a huge failure.[/quote]

    Do you think they don't understand, or that they don't want to formally recognize it, because they do not want to commit resources to fixing it?
  • MornaBaine
    MornaBaine
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    ✭✭✭✭✭
    istateres wrote: »
    Then you don't understand the nature of visual harassment and how irritating and disruptive it can be. And it's difficult to report with the poor tools available to us. Plus, as many have pointed out, the reporting system is, overall, a huge failure.[/quote]

    Do you think they don't understand, or that they don't want to formally recognize it, because they do not want to commit resources to fixing it?[/quote]

    My suspicion is the latter. I really have the impression that the powers that be at ZOS simply don't care about this issue for their players in the slightest. With the B2P model they get most of what they ever will out of customers with the box purchase. So they don't actually care if we stick around after that.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • MikkeOfGreenRiver
    MikkeOfGreenRiver
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    I think that “Hide Other Player” as well as Ignore would be enough. An option to make them invisible rather than remove them would reduce the potential for abusing the feature.
  • darkstar2084
    darkstar2084
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    how can someone make psudeo sexual suggestion to an avatar, its not like they know your actual sex. you took the troll bait, just block and ignore.
  • MornaBaine
    MornaBaine
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    how can someone make psudeo sexual suggestion to an avatar, its not like they know your actual sex. you took the troll bait, just block and ignore.

    Since it's pretty clear you are not a woman who has ever experienced sexual harassment let alone actual assault (the painful ignorance of your statement above being ample evidence of that) I really don't think you have any understanding of this issue and therefore nothing meaningful to contribute to it. Indeed, I have to wonder if you might be the kind of guy who thinks it's fun and harmless to catcall strange women on the street.

    There is an old saying that goes: A man's worst fear is that a woman will laugh at him. A woman's worst fear is that a man will kill her.

    Having some tool start typing in chat about how he's sexually assaulting your character is a vivid reminder of that and, for women who HAVE experienced trauma at the hands of men, it can be a truly terrifying and revolting experience. Please learn a little more about the opposite sex before you start dating.
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

  • KramUzibra
    KramUzibra
    ✭✭✭✭
    MornaBaine wrote: »
    how can someone make psudeo sexual suggestion to an avatar, its not like they know your actual sex. you took the troll bait, just block and ignore.

    Since it's pretty clear you are not a woman who has ever experienced sexual harassment let alone actual assault (the painful ignorance of your statement above being ample evidence of that) I really don't think you have any understanding of this issue and therefore nothing meaningful to contribute to it. Indeed, I have to wonder if you might be the kind of guy who thinks it's fun and harmless to catcall strange women on the street.

    There is an old saying that goes: A man's worst fear is that a woman will laugh at him. A woman's worst fear is that a man will kill her.

    Having some tool start typing in chat about how he's sexually assaulting your character is a vivid reminder of that and, for women who HAVE experienced trauma at the hands of men, it can be a truly terrifying and revolting experience. Please learn a little more about the opposite sex before you start dating.

    Correction maam you don't actually know darkstar's sex. Shouldn't you consider that some women simply deal with harassment differently than others. I disagree with this "invisibility" solution. I guess it may be possible in pve but definitely not pvp. Zos has done an excellent job providing the necessary tools to do with harassment. the argument that zos does nothing about harassment is completely wrong. In a previous deleted message I've stated that individuals that lack the capability to just simply ignore petty trolling were considered weak. Within a day zos sent me a warning, they told me If I continue to potentially troll, mock or demean other players experiences that I risk disciplinary actions to my account. Even though I felt I was only expressing my opinion. The point is zos do in fact take action.
  • pmn100b16_ESO
    pmn100b16_ESO
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    What is done about harrassment? In short, nothing.

    Here's a screenshot I posted in the AvA forum recently in the thread 'hilarious tells'.

    PlYGtMu.jpg

    I make light of the situation as this is afterall a kid that needs to get out more, but on reporting this abuse, the kid was still playing the game 1 month later. So the fact is you can call someone a p***y, tell them to f**k themselves and desire death on them in real life, and continue to have access to the game. Zenimax is happy to have you.

    (And @ZOS_AlanG if I've got the outcome of this investigation wrong, I'm happy to edit this post, but my brief research tells me I haven't.)
  • RazielSR
    RazielSR
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    Sorry but this signature:

    The Bethesda Support Team

    ...what? Shouldnt be the Zenimax Online support team?

    Is now Todd's team worming for them too?
  • KramUzibra
    KramUzibra
    ✭✭✭✭
    What is done about harrassment? In short, nothing.

    Here's a screenshot I posted in the AvA forum recently in the thread 'hilarious tells'.

    PlYGtMu.jpg

    I make light of the situation as this is afterall a kid that needs to get out more, but on reporting this abuse, the kid was still playing the game 1 month later. So the fact is you can call someone a p***y, tell them to f**k themselves and desire death on them in real life, and continue to have access to the game. Zenimax is happy to have you.

    (And @ZOS_AlanG if I've got the outcome of this investigation wrong, I'm happy to edit this post, but my brief research tells me I haven't.)

    I'm on console we don't have Text chat yet. Only audio, zos gave us a mute button.
  • KramUzibra
    KramUzibra
    ✭✭✭✭
    Lol this is gaming you guys. It's virtual. Idk maybe it's just me coming from console but theso so called cases of harassment dwarf in comparison to games like call of duty, gta5, halo haha even super smash brothers. Iv had opponent lose and threatened the life of my family and pets saying they will *** and murder them. To me they are hollow threats made by a very upset person. Idk I hope if zos chooses to add more options to help lessen trolling it doesn't hurt the games freedom.
  • KramUzibra
    KramUzibra
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    Lol i can't even use the word that describes sexual assault. ZOS is going above and beyond to help protect your mental security. They do take action when harassment is actually taking place. Also keep in mind that these things require an investigation so zos dosent take actions on an incentive that has been falsely accused.
  • anitajoneb17_ESO
    anitajoneb17_ESO
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    You cannot honestly compare ESO with GTA5 or COD.
    Elder Scrolls audience rightfully expects a bit more in terms of community and community management.
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