Have not recieved my plus crowns

DevonoftheDrakeSeal · December 2015

I restarted my membership this month due to a payment issue with my card. I have yet to recieve my 1500 crowns where as my friend just started his membership and got his a couple days after I've waited over a week plus. I want my crowns please or a reduced monthly membership would be awesome. Crowns first if possible.

DevonoftheDrakeSeal · January 2016

Still have not recieve December 2015 crowns or January 2016 crowns

ZOS_CoriJ · January 2016

Hey there Devon,
If you are still missing your ESO Plus crowns, you will need to contact customer support via email to have your account reviewed. This will require that you have an Xbox receipt confirmed for your ESO Plus purchase, which will require a secure email channel. Further instructions will be provided for you.
Thanks!

DevonoftheDrakeSeal · January 2016

ZOS_CoriJ wrote: »

Hey there Devon,
If you are still missing your ESO Plus crowns, you will need to contact customer support via email to have your account reviewed. This will require that you have an Xbox receipt confirmed for your ESO Plus purchase, which will require a secure email channel. Further instructions will be provided for you.
Thanks!

A lot of steps just to give me what you owe me, sounds like you want people to not be subscribers and play ark survival

DevonoftheDrakeSeal · February 2016

I have received my crowns by submitting a report through the Xbox game itself, ty for letting me know I can do that. Not

ZOS_CoriJ · February 2016

Unfortunately we cannot offer crowns directly for ESO Plus purchases by request. That is typically handled by a specific team of customer support who requires a receipt of purchase and some required information. This has not always been an option offered by Xbox Support, but I'm glad they were able to assist with your issue.