Launcher keeps crashing when trying to update

vizionblind_ESO · September 2015

Been this way since the latest patch.

vizionblind_ESO · September 2015

bump!

ZOS_MollyH · September 2015

Hi @vizionblind_ESO !

Please be aware that bumping is against the rules of the forums!

That said, we need a few more details on what's happening when you try to patch. Do you get an error message? Does it close?

vizionblind_ESO · September 2015

It just asks if I want to send a crash report to zenimax. If I click yes, it closes. If I click no, it closes. Thats the only error. Nothing has changed in weeks so not sure why it's doing it now all of a sudden

ZOS_MollyH · September 2015

Hi @vizionblind_ESO !

Thanks for the screenshot! Since this will require some investigation, we would like you to please submit a ticket to our support team at https://help.elderscrollsonline.com and one of our agents will be happy to reach out to you.

vizionblind_ESO · September 2015

I'd love to but I cant submit a support ticket as the support page keeps timing out

ZOS_MollyH · September 2015

Hi @vizionblind_ESO !

It should be back up and working again!

vizionblind_ESO · September 2015

ZOS_MollyH wrote: »

Hi @vizionblind_ESO !

It should be back up and working again!

thank you. i havent been able to play for days, any way to escalate on my behalf?

Thanks for submitting your question. Your reference code is: 150930-001374.