Inconsistent FPS spikes since patch 1.6.

xeizjahrwb17_ESO · March 2015

Pre-patch I was running ultra settings on my GTX-760, no trouble at all.
Logged in after patching 1.6 and I'm getting inconsistent lag spikes, even when on lowest settings. Is anybody else experiencing this issue? I'm hoping it's not on my end. Wouldn't seem so, as other games are playing just fine.

ZOS_GaryA · March 2015

Hey there @xeizjahrwb17_ESO,

We have a few steps for FPS troubles that may help you out. Let us know if any of these fix the issue for you!

Closing the Launcher while playing.
Making sure your graphics drivers are up to date.
Running in a non-windowed fullscreen mode.
Disable or uninstall any add-ons.
Delete you usersettings.txt file in Documents\Elder Scrolls Online\Live or Liveeu
Check the "usersettings.txt"' file: Access the folder for The Elder Scrolls Online on your Documents (by default it should be C:\Documents and Settings\<user name>\My Documents\Elder Scrolls Online\Live) and open the file "usersettings.txt" with the notepad (or your word editor of choice).◦Once open find the lines stating "RequestedNumJobThreads" and "RequestedNumWorkerThreads" (you can do this by pressing the keys "Ctrl" and "F")

Change them as below.

SETRequestedNumJobThreads "-1"
SETRequestedNumWorkerThreads "-1"

To:

SETRequestedNumJobThreads "0"
SETRequestedNumWorkerThreads "0"

Mpcolson · March 2015

ZOS_GaryA wrote: »

Hey there @xeizjahrwb17_ESO,

We have a few steps for FPS troubles that may help you out. Let us know if any of these fix the issue for you!
[*] Delete you usersettings.txt file in Documents\Elder Scrolls Online\Live or Liveeu
[*] Check the "usersettings.txt"' file: Access the folder for The Elder Scrolls Online on your Documents (by default it should be C:\Documents and Settings\<user name>\My Documents\Elder Scrolls Online\Live) and open the file "usersettings.txt" with the notepad (or your word editor of choice).◦Once open find the lines stating "RequestedNumJobThreads" and "RequestedNumWorkerThreads" (you can do this by pressing the keys "Ctrl" and "F")

Change them as below.

SETRequestedNumJobThreads "-1"
SETRequestedNumWorkerThreads "-1"

To:

SETRequestedNumJobThreads "0"
SETRequestedNumWorkerThreads "0"

I tried this out and left my addons in place. It seemed to work when I changed the two line items you posted. So that part of the fix seems good but...

If you read this section listed in your remedy you tell us to DELETE a file and then MODIFY the same file.... Thats just not written well at all. You should clarify that a bit.

ZOS_GaryA · March 2015

Fair enough @Mpcolson. The file does recreate itself when you launch the game, but it would seem to make more sense to edit it first prior to getting rid of it. We'll be sure the article is updated!

starkerealm · March 2015

Mpcolson wrote: »

If you read this section listed in your remedy you tell us to DELETE a file and then MODIFY the same file.... Thats just not written well at all. You should clarify that a bit.

In sequence?

Move the file to another location on the hard drive, rather than actually deleting it. The game won't be able to track it, but if something goes even more catastrophically wrong, you have options.
Run the game. This should auto generate a new copy of the file.
Then edit the file and make the chances recommended if the problem persists.

Each step is a potential solution. "If this doesn't work, then..."

Egorro · March 2015

I have the same issue: i5-4670, GTX 980, 16 Gb DDR3, SSD. Before the 1.6 patch I always had 60 fps except for large cities, even with DSR on (2560x1440), but now it often drops to 40-50 almost anywhere (native 1920x1080), even inside the buildings. In the cities fps sometimes reduce to about 30 fps. I have no addons, always the last drivers, userconfig.txt settings are ok (checked and tried moving).

PF1901 · March 2015

I'm experiencing random, very short fps drops in cyrodiil only after 1.6
Usually the drop is about 20-30 fps, lasts a few ms and goes back to normal after that. The result being a noticeable stuttering screen for just a short moment. Only pattern I can see so far is that it often happens when someone is joining the raid, adding the char icon to the raid in the upper left screen and making the "plop" sound. Other than that it seems to be happening completely random. Modified user settings as has been suggested above to no avail. Again, I'm only experiencing this since 1.6
Anyone else?

zappamdb16_ESO · March 2015

Well, imagine what is happening to me: I used to play with a barely acceptable 25-30 fps BEFORE the patch and now it slows down to 6-7 fps... It happens after a 15-20 minutes of playing. 12 gb ram i7 here, graphic card is a 635M, mediocre but used to work just fine before the patch.

LameoveR · March 2015

I'm curious what this two lines
SETRequestedNumJobThreads "-1"
SETRequestedNumWorkerThreads "-1"
exactly do.
Just not the lines itself, but it's settings "-1" and other.

Nurmi · March 2015

Latest drivers, cleaned up with DDU and so on.., and the settings have zero impact to my frames, even tried both lines one by one.

Windows 8.1
AMD FX-8370 @ 4.5GHz
2x R9 290 Tri-X

I got myself the new BenQ XL2730Z and my fps took zero hit from moving 1080p to 1440p, aka still having 28-48fps. So there is something strange jamming up the frames..

SapphireThunder · March 2015

Nurmi wrote: »

Latest drivers, cleaned up with DDU and so on.., and the settings have zero impact to my frames, even tried both lines one by one.

Windows 8.1
AMD FX-8370 @ 4.5GHz
2x R9 290 Tri-X

I got myself the new BenQ XL2730Z and my fps took zero hit from moving 1080p to 1440p, aka still having 28-48fps. So there is something strange jamming up the frames..

For you (and for me too) I think the problem lies in how the FX-8370 bottlenecks the 2x R9 290.
Since FX-8350 even bottlenecks a single GTX 970. (my rig)
But even then, we both still should get 60fps easily.

So we both have 2 problems: something in game and bottlenecking.

If the fps isn't changing when increasing the resolution, or the fps isn't changing much, it means there is bottleneck.
And when the fps is low compared to graphical quality, it means there is something wrong in the game.

Nurmi · March 2015

SapphireThunder wrote: »

Nurmi wrote: »

Latest drivers, cleaned up with DDU and so on.., and the settings have zero impact to my frames, even tried both lines one by one.

Windows 8.1
AMD FX-8370 @ 4.5GHz
2x R9 290 Tri-X

I got myself the new BenQ XL2730Z and my fps took zero hit from moving 1080p to 1440p, aka still having 28-48fps. So there is something strange jamming up the frames..

For you (and for me too) I think the problem lies in how the FX-8370 bottlenecks the 2x R9 290.
Since FX-8350 even bottlenecks a single GTX 970. (my rig)
But even then, we both still should get 60fps easily.

So we both have 2 problems: something in game and bottlenecking.

If the fps isn't changing when increasing the resolution, or the fps isn't changing much, it means there is bottleneck.
And when the fps is low compared to graphical quality, it means there is something wrong in the game.

My friend has MSI GTX 970 & i5 2500k @ 4.2GHz and supposedly hes getting 70-100fps, 50fps at cities.

So with perfect scaling, at 1080p I should be getting 140-200, 100fps at cities, and quarter off from that at 1440p.

victormachb14_ESO · March 2015

This is extremely frustrating. The game can't be left in this terrible unoptimized state. Please Zenimax, dedicate some resources to fixing this. It's impossible that you guys don't have in-house testing computers running setups similiar to at least 50% of enthusiast users (980, SLi 980s). How did this pass QA? Why is the game functioning like this?

SapphireThunder · March 2015

Nurmi wrote: »

So with perfect scaling, at 1080p I should be getting 140-200, 100fps at cities, and quarter off from that at 1440p.

Pretty much like that, but because it's an huge open-world MMO, take some 10-30 fps out from those estimations so you get closer to real one.
At 1440p you should be just around 85-100fps in average. With it possibly dropping to 60-80 in cities due to how the higher resolution changes the usage.

gezzerb16_ESO · March 2015

There's been a continuing debate from the early WoW days about how a connection speed/quality might (or might not) have an effect on actual player frame rates. When you consider that all the graphic information is on a players drive, but that the local game data is slaved to the game server when it's considering any graphical updating, there's a chance it's as much from server/connection issues as it is from actual lack of optimization or system performance.

I don't know how many here played vanilla WoW, but Ironforge was a lag slideshow, especially when you were in the area of the AH or just across from it, right after launch. It wasn't till Blizzard did some changes (not too sure what) and opened AHs in other towns that it became possible to actually walk around the area. So it's really hard to say were the FPS problem is coming from. I'd suggest that due to the drop in heavily populated areas it might be more of a similar issue to the one WoW had. We might also be feeling the effect of a larger server pop due to the change to the game.

I run with the FPS and Ping indicators and I've found that often (but not always) a FPS drop comes right after lag spike.

SapphireThunder · March 2015

gezzerb16_ESO wrote: »

I run with the FPS and Ping indicators and I've found that often (but not always) a FPS drop comes right after lag spike.

Well I have naturally highish ping on the server but haven't had any lag spikes.
Only the framerates are on on low side. Too low compared to the system specs.