Hello,

We have created a ticket especially for you, @TGiordano92 . Our team will contact you as soon as possible to investigate your issue and find a solution to this problem. Thank you.

Problem due to the poor optimisation on CPU multicore Usage.

I DONTrecommand this if you are not familiar with BIOS, but turning down Intel C-State will correct the problem on High end PC configuration.

I repeat : DO NOT do it if you are not familliar with BIOS. Turning down C-State make CPU energy used higher and will increase a bit the temperature of your CPU.

On my config ( i7 5930k and GTX 780 ) it really improve the performance in game.

For more info about this, i redirect you on the originaly thread in Tamriel Foundry :
http://tamrielfoundry.com/topic/eso-performance-discussion-details-from-beta/

Extract of stuttering discussion :

"ESO FPS Stuttering:

As this thread and the following posts note ESO does not use CPU’s in an optimal manner. Consequently on some older model CPUs (and some newer) improper thread parking and sleeping can occur and some windows versions will allow ESO to pass work to other threads which aren’t in a fully ready state. When this hand off occurs with core work ESO will stutter for a moment. If you experience stuttering you should review the below list and try the different fixes which make the most sense for your situation.

Potential ways to fix FPS stuttering in ESO:

Edit C:\Users\YOURUSERNAME\Documents\Elder Scrolls Online\liveUserSettings.txt and update SET RequestedNumJobThreads “0″. “0” can fix the problem on older model CPUs because it effectively blocks ESO from passing off core work to another thread (there for blocking the stutter from occurring).
Upgrading to Windows 8.1 can often times fix FPS stuttering in ESO problem because Windows 8.1 handles thread management much better.
A proper CPU overclock or even simply disabling thread parking in the bios can fix the issue by disabling threads from being in sub-optimal states for work (but will raise power usage and consequently heat production from your system).
If you have any map mods ensure they are behaving correctly and NOT creating way too many nodes to the extent that your mod is slowing down your client.

"

CPU parking = Intel C-State On

I hope it will help you

Yesterday I posted about the same issue in another thread.

Strangely, the same day I went to Cyrodiil and had the best experience ever : everything running smooth, no lag, no crash, no fps drop, and... no stuttering, although it was very unpleasant playing PvE.

So weird...

Turned off all the C-states. Hasn't made a difference. I've tried all sorts of different in-game settings, and different settings in the Nvidia control panel. Still with this annoying hitch/jerk every few seconds.

As so many people have the same issue, it is clearly the game itself and not our hardware. I can only pray to Talos that a future update will cure this, but I won't hold my breath!

I did a test on my end. I limited my fps to 40 from the usersettings.txt, I usually get 70+ fps where I was testing. And whenever I would stutter my fps would drop to like 37.5 from the 40. I tested again when I limited my fps to 50 and when I would stutter I would drop down to 47.5ish fps. So it doesnt matter what my fps was i would always drop down a few. even if I limited it to 15fps. I really do not know what this means, but maybe could provide some insight to someone that might know. Thanks.

Update: I tried skyrim on my computer and it also had stutter, less stutter but still did it sometimes.

I then fired up my gaming laptop and ran ESO, and it stuttered on there as well.

I have no idea what is going on.

I'm getting something similar, I think; not "stuttering," exactly, but all the NPCs will freeze for 10-20 seconds (as much as 90 seconds, sometimes), then suddenly zip around as if they never stopped.

I can't fight effectively, because it happens in the middle of the fight, and when it starts again, I'm dead. I can't even turn in some quests, because it will happen during the dialogue and it won't let me choose the option to move forward, I have to exit out and start over. Some times, the quest NPC isn't even there; the white marker is on my compass and map, but there is no NPC there until I log out and back in.

This is NOT on my end; I maintain 60+ FPS on high settings and my Internet latency on every other game I play is <50 ms.

I know I am coming in late and havnt read every single word.

Are you on WiFI or Ethernet?

What kind of Modem?

What kind of Router?

What ISP and specific type of service.

Who and what else is on your network and have you logged into your router to verify this info?


-edit for spelling-

Elf_Boy wrote: »

I know I am coming in late and havnt read every single word.

Are you on WiFI or Ethernet?

What kind of Modem?

What kind of Router?

What ISP and specific type of service.

Who and what else is on your network and have you logged into your router to verify this info?


-edit for spelling-

I am using ethernet cat6

xfinity XB3 modem

netgear nighthawk router

Comcast

only me on network, one computer, unless I boot up my laptop.

TGiordano92 wrote: »

Elf_Boy wrote: »

I know I am coming in late and havnt read every single word.

Are you on WiFI or Ethernet?

What kind of Modem?

What kind of Router?

What ISP and specific type of service.

Who and what else is on your network and have you logged into your router to verify this info?


-edit for spelling-

I am using ethernet cat6

xfinity XB3 modem

netgear nighthawk router

Comcast

only me on network, one computer, unless I boot up my laptop.

Nice router

I dont suppose you have another docsys 3 modem handy? I'm reading that the XB3 is 'sensitive' and can be knocked off the network easily. I'm going by some searched up threads so I dont know how accurate it is - might be worth checking out if another cpe is handy.

Is wifi enabled? Though rare in my experience I have found sometimes neighbors -even those who dont seem the type- are not opposed to getting free internet off someone.

I remember one lady who just never got why having 52 other people (actively - like right at the time) using her internet was bad for her speed.

I have seen the same thing lately as well. Thankfully its not frequent enough on my system to ruin the gameplay, but its def noticeable. In my experience it seems to be something with loading in data, cause it happens the most when riding my horse from one area to another. I haven't had this problem before update 5, and actually overall performance seems a bit better to me other than this stuttering thing.

i5 3570k @ 4.2Ghz
24GB RAM
4GB GTX 770
ESO installed on SSD
Windows 8.1 x64

It's just enough that I can make it to the end boss of a dungeon, if I am lucky, but the boss fight is pretty much guaranteed to be long enough that it will happen, and I invariably die.

Not good.

Yup still stuttering. I do notice it more as well when I am riding my horse.

I did the same thing. It is actually worse now. I drop like 10-20fps now when it stutters and before it was only 5-10. All of my friends experience the same thing as well. They are mad at me because I made them realize it.

Disabled all out of date addons and my stuttering stopped completely. Can't say it's the problem for everyone but it was for me.