Bug - Guild Stores are completely empty

Moonshadow66 · September 2014

Hello,
since one day before the update, whenever I try to search certain items in a guild store, it's blank. This happens in guild stores which I'm not a member AND in the ones I am. I also tried to search for non specific items (just everything at once), it stays empty.
I still can sell things in the guild stores, so there should be other items as well, not only mine.

Usually the support is pretty quick in replying to a question, but since yesterday after I sent the mail I haven't heard from them anymore, also not to another question I had (which was really important for me to know).
Any ideas what's going on?

KhajiitiLizard · September 2014

I checked my guild store yesterday and they definitely had items.

ers101284b14_ESO · September 2014

I bought a couple items today and sold a few items too. So maybe i's just those guilds.

Moonshadow66 · September 2014

ThatArgonianGuy wrote: »

I checked my guild store yesterday and they definitely had items.

That's what I thought, they cannot be all empty..
What confuses me is that it started to be "empty" one day before (not after) the update, I don't know what's wrong.

polar · September 2014

I have heard of others in my guild seeing the same thing. I does not appear to be very consistent, but it is happening.

ZOS_GinaBruno · September 2014

If you guys are seeing empty guild stores, could you let us know exactly which ones or where you are?

Moonshadow66 · September 2014

ers101284b14_ESO wrote: »

I bought a couple items today and sold a few items too. So maybe i's just those guilds.

No no, I really check every guild store I see, in every city I am, and outside of town. There's nothing. Not even in the guilds I'm a member in which must be a bug then since I still sell things myself there.

Moonshadow66 · September 2014

ZOS_GinaBruno wrote: »

If you guys are seeing empty guild stores, could you let us know exactly which ones or where you are?

Hello Gina

I can't tell you the exact names of these guilds, but it started to be empty when I was still in Marbruk, I searched every guild store (there are some in town), as well as the guilds I'm a member in.
Also the other stores are empty for me, whereever I see a guild trader I check right away. And I'm in the next zone already, it's still the same.

smeeprocketnub19_ESO · September 2014

this might be an addon problem.

AlnilamE · September 2014

I am having this issue, but I think it's because of the addon. I use AwesomeGuildStore and I've had to click on the Clear All Filters button for the R button to even let me search.

I will test more thoroughly when I am in game.

Moonshadow66 · September 2014

AlnilamE wrote: »

I am having this issue, but I think it's because of the addon. I use AwesomeGuildStore and I've had to click on the Clear All Filters button for the R button to even let me search.

I will test more thoroughly when I am in game.

Oh ok, I see. I'm using the same addon.

Now I wanted to start the game, it's updating something (about 70MB), but kilobyte-wise, if not the download gets stuck completely. It's not my internet speed, I checked it.
I'll disable the addon whenever I'll be able to start the game.

Moonshadow66 · September 2014

AlnilamE wrote: »

I am having this issue, but I think it's because of the addon. I use AwesomeGuildStore and I've had to click on the Clear All Filters button for the R button to even let me search.

I will test more thoroughly when I am in game.

I'm back to the game and reset the filters, now it works again! Thank you so much! :-)

ZOS_GinaBruno · September 2014

AlnilamE wrote: »

I am having this issue, but I think it's because of the addon. I use AwesomeGuildStore and I've had to click on the Clear All Filters button for the R button to even let me search.

I will test more thoroughly when I am in game.

Glad to hear this worked! Thanks for your help, @AlnilamE‌ .