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Zeni, i don't understand WHY it takes so long to fix Night's Silence set

AreoHotah
AreoHotah
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Me and all my friends reported this 20 minutes after the update was out and i can only imagine how many more reported this thing... These (and many others) are bugs that should be fixed and applied in hotfixes DAILY... Are we supposed to wait for update nr3 to have this fixed?? You guys are so unprofessional... :(
Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

https://imageshack.com/i/p2rF313Qj/b]
  • Arsenic_Touch
    Arsenic_Touch
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    They're "investigating"
    Is it better to out-monster the monster or to be quietly devoured?

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."

    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • AreoHotah
    AreoHotah
    ✭✭✭✭
    They're "investigating"

    It takes 2 mins to investigate : Go to crafting station, craft 3 parts, try it...

    How much does it take to fix it???
    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • Fairydragon3
    Fairydragon3
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    AreoHotah wrote: »
    They're "investigating"

    It takes 2 mins to investigate : Go to crafting station, craft 3 parts, try it...

    How much does it take to fix it???

    ....I don't think you fully understand the process, but the answer to your original question....."Aliens"

    Edited by Fairydragon3 on July 3, 2014 6:24PM
  • Arsenic_Touch
    Arsenic_Touch
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    AreoHotah wrote: »
    They're "investigating"

    It takes 2 mins to investigate : Go to crafting station, craft 3 parts, try it...

    How much does it take to fix it???

    You'll need a sun dial, an abacus, an astrolabe and some alcohol.
    Is it better to out-monster the monster or to be quietly devoured?

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."

    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • AreoHotah
    AreoHotah
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    The forum is worse than the game...
    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • andre.roques.3b14_ESO
    Your issue is likely not the highest priority...i.e. not as many people have reported it as an issue compared to issue x. After that, then there is the priority in regards to problems that were reported equality to yours... anyway. The idea that a fix on a game system as extensive as ESO or any MMO can happen within anything shorter than one development cycle/sprint just isn't realistic. I believe the only time that they will try something faster is if something is phenomenally game breaking. Even then, hot fixes are more likely to cause other issues and are high risk endeavors, at best.

    Basically, I am suggesting that it may not be so cut and dry and easy to fix as you're suggesting.
    NA MegaServer
    Alicron AD Altmer Templar
    Caltrinity EP Dunmer Sorcerer
    Brehhanon Moonblood DC Breton Nightblade
  • AreoHotah
    AreoHotah
    ✭✭✭✭
    Your issue is likely not the highest priority...i.e. not as many people have reported it as an issue compared to issue x. After that, then there is the priority in regards to problems that were reported equality to yours... anyway. The idea that a fix on a game system as extensive as ESO or any MMO can happen within anything shorter than one development cycle/sprint just isn't realistic. I believe the only time that they will try something faster is if something is phenomenally game breaking. Even then, hot fixes are more likely to cause other issues and are high risk endeavors, at best.

    Basically, I am suggesting that it may not be so cut and dry and easy to fix as you're suggesting.

    You ever played Diablo 3? Hotfixes there were super fast and often... anyway, maybe if they fix this set they will brake other 2 so...

    Edited by AreoHotah on July 3, 2014 6:52PM
    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • Fairydragon3
    Fairydragon3
    ✭✭✭✭
    AreoHotah wrote: »
    Your issue is likely not the highest priority...i.e. not as many people have reported it as an issue compared to issue x. After that, then there is the priority in regards to problems that were reported equality to yours... anyway. The idea that a fix on a game system as extensive as ESO or any MMO can happen within anything shorter than one development cycle/sprint just isn't realistic. I believe the only time that they will try something faster is if something is phenomenally game breaking. Even then, hot fixes are more likely to cause other issues and are high risk endeavors, at best.

    Basically, I am suggesting that it may not be so cut and dry and easy to fix as you're suggesting.

    You ever played Diablo 3? Hotfixes there were super fast and often... anyway, maybe if they fix this set they will brake other 2 so...

    And thus we are back to this argument, the fact that ZOS sucks because one of the most successful gaming companies ever has better technology, and the budget to pay for it. These decisions are also very hevily based on what they are trying to design. (aka the mega server, account bound settings and comunity, etc) things that not many people have tried.

    CURSE YOU ZOS FOR TAKING A RISK AND TRYING TO THINK OUTSIDE THE BOX!!!!
  • andre.roques.3b14_ESO
    AreoHotah wrote: »

    You ever played Diablo 3? Hotfixes there were super fast and often... anyway, maybe if they fix this set they will brake other 2 so...

    Do you even code bro? :)
    NA MegaServer
    Alicron AD Altmer Templar
    Caltrinity EP Dunmer Sorcerer
    Brehhanon Moonblood DC Breton Nightblade
  • Kewljag_66_ESO
    Kewljag_66_ESO
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    AreoHotah wrote: »
    Me and all my friends reported this 20 minutes after the update was out and i can only imagine how many more reported this thing... These (and many others) are bugs that should be fixed and applied in hotfixes DAILY... Are we supposed to wait for update nr3 to have this fixed?? You guys are so unprofessional... :(

    This is my speculation on this. I dont think that 220% sneak speed was ever intended. I think it was suppose to be 22% but someone did a typo and the programmer didnt know. 220% is a very odd number and very excessive. just 100% would double your sneak speed. 220% would make you move in sneak faster than you could sprint. this has to be unintended or everyone would travel this way. remember this was not in the PTS patch notes so it didnt get tested, i think they finally saw it when it was about to go live and all they could do was bug it / break it /turn it off until they figured out what to re program it to. i am posative when it works it will not be 220%
  • triggie
    triggie
    Soul Shriven
    Lol......... I have been waiting over a month.... a month for "Of The Arena" Set to be fixed and they still havent done nothing about it. So yea i wouldnt craft that set or arena set because i have wasted so much gold upgrading it to yellow quality 5 piece i gurantee there will be vr 14 before it is fixed, so yea dont waste your gold. I learned the hard way.
  • AreoHotah
    AreoHotah
    ✭✭✭✭
    AreoHotah wrote: »
    Me and all my friends reported this 20 minutes after the update was out and i can only imagine how many more reported this thing... These (and many others) are bugs that should be fixed and applied in hotfixes DAILY... Are we supposed to wait for update nr3 to have this fixed?? You guys are so unprofessional... :(

    This is my speculation on this. I dont think that 220% sneak speed was ever intended. I think it was suppose to be 22% but someone did a typo and the programmer didnt know. 220% is a very odd number and very excessive. just 100% would double your sneak speed. 220% would make you move in sneak faster than you could sprint. this has to be unintended or everyone would travel this way. remember this was not in the PTS patch notes so it didnt get tested, i think they finally saw it when it was about to go live and all they could do was bug it / break it /turn it off until they figured out what to re program it to. i am posative when it works it will not be 220%

    OK, so then how long does it take to remove one 0 from set description??????????????????????????

    I work in construction, i painted a whole house today on my own under 35°...
    Edited by AreoHotah on July 3, 2014 7:17PM
    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • NobleX35
    NobleX35
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    AreoHotah wrote: »
    AreoHotah wrote: »
    Me and all my friends reported this 20 minutes after the update was out and i can only imagine how many more reported this thing... These (and many others) are bugs that should be fixed and applied in hotfixes DAILY... Are we supposed to wait for update nr3 to have this fixed?? You guys are so unprofessional... :(

    This is my speculation on this. I dont think that 220% sneak speed was ever intended. I think it was suppose to be 22% but someone did a typo and the programmer didnt know. 220% is a very odd number and very excessive. just 100% would double your sneak speed. 220% would make you move in sneak faster than you could sprint. this has to be unintended or everyone would travel this way. remember this was not in the PTS patch notes so it didnt get tested, i think they finally saw it when it was about to go live and all they could do was bug it / break it /turn it off until they figured out what to re program it to. i am posative when it works it will not be 220%

    OK, so then how long does it take to remove one 0 from set description??????????????????????????

    It's not just removing the 0, it's actually completely fixing the bonus w/e it's actually supposed to be, because right now you get no speed increase at all.
    "Only the dead have seen the end of war."
  • nerevarine1138
    nerevarine1138
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    ✭✭✭✭✭
    AreoHotah wrote: »
    Your issue is likely not the highest priority...i.e. not as many people have reported it as an issue compared to issue x. After that, then there is the priority in regards to problems that were reported equality to yours... anyway. The idea that a fix on a game system as extensive as ESO or any MMO can happen within anything shorter than one development cycle/sprint just isn't realistic. I believe the only time that they will try something faster is if something is phenomenally game breaking. Even then, hot fixes are more likely to cause other issues and are high risk endeavors, at best.

    Basically, I am suggesting that it may not be so cut and dry and easy to fix as you're suggesting.

    You ever played Diablo 3? Hotfixes there were super fast and often... anyway, maybe if they fix this set they will brake other 2 so...

    You honestly think that the coding for Diablo 3 is anywhere near as complex as the coding for this?

    Oh, and fixes didn't come in fast enough for the D3 crowd either. Because apparently gamers today are all spoiled children who think that games magically release without bugs and that when there is a bug (which totally doesn't happen in a good game, of course), it can be fixed with a band-aid and dreams.
    ----
    Murray?
  • AreoHotah
    AreoHotah
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    AreoHotah wrote: »
    Your issue is likely not the highest priority...i.e. not as many people have reported it as an issue compared to issue x. After that, then there is the priority in regards to problems that were reported equality to yours... anyway. The idea that a fix on a game system as extensive as ESO or any MMO can happen within anything shorter than one development cycle/sprint just isn't realistic. I believe the only time that they will try something faster is if something is phenomenally game breaking. Even then, hot fixes are more likely to cause other issues and are high risk endeavors, at best.

    Basically, I am suggesting that it may not be so cut and dry and easy to fix as you're suggesting.

    You ever played Diablo 3? Hotfixes there were super fast and often... anyway, maybe if they fix this set they will brake other 2 so...

    You honestly think that the coding for Diablo 3 is anywhere near as complex as the coding for this?

    Oh, and fixes didn't come in fast enough for the D3 crowd either. Because apparently gamers today are all spoiled children who think that games magically release without bugs and that when there is a bug (which totally doesn't happen in a good game, of course), it can be fixed with a band-aid and dreams.

    This game has complex coding????? Bahahahahahaha
    AreoHotah wrote: »
    AreoHotah wrote: »
    Me and all my friends reported this 20 minutes after the update was out and i can only imagine how many more reported this thing... These (and many others) are bugs that should be fixed and applied in hotfixes DAILY... Are we supposed to wait for update nr3 to have this fixed?? You guys are so unprofessional... :(

    This is my speculation on this. I dont think that 220% sneak speed was ever intended. I think it was suppose to be 22% but someone did a typo and the programmer didnt know. 220% is a very odd number and very excessive. just 100% would double your sneak speed. 220% would make you move in sneak faster than you could sprint. this has to be unintended or everyone would travel this way. remember this was not in the PTS patch notes so it didnt get tested, i think they finally saw it when it was about to go live and all they could do was bug it / break it /turn it off until they figured out what to re program it to. i am posative when it works it will not be 220%

    OK, so then how long does it take to remove one 0 from set description??????????????????????????

    It's not just removing the 0, it's actually completely fixing the bonus w/e it's actually supposed to be, because right now you get no speed increase at all.

    So we are back at my original post... how long does it... ah nvm, screw this.
    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • Mortosk
    Mortosk
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    AreoHotah wrote: »
    Me and all my friends reported this 20 minutes after the update was out and i can only imagine how many more reported this thing... These (and many others) are bugs that should be fixed and applied in hotfixes DAILY... Are we supposed to wait for update nr3 to have this fixed?? You guys are so unprofessional... :(

    Much bigger fish to fry first I'm guessing.

    Plus they will be too busy celebrating the 3-day holiday weekend.


    "Now I stand, the lion before the lambs and they do not fear. They can not fear." --Arthas Menethil (aka, The Lich King)
  • Fairydragon3
    Fairydragon3
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    AreoHotah wrote: »
    AreoHotah wrote: »
    Me and all my friends reported this 20 minutes after the update was out and i can only imagine how many more reported this thing... These (and many others) are bugs that should be fixed and applied in hotfixes DAILY... Are we supposed to wait for update nr3 to have this fixed?? You guys are so unprofessional... :(

    This is my speculation on this. I dont think that 220% sneak speed was ever intended. I think it was suppose to be 22% but someone did a typo and the programmer didnt know. 220% is a very odd number and very excessive. just 100% would double your sneak speed. 220% would make you move in sneak faster than you could sprint. this has to be unintended or everyone would travel this way. remember this was not in the PTS patch notes so it didnt get tested, i think they finally saw it when it was about to go live and all they could do was bug it / break it /turn it off until they figured out what to re program it to. i am posative when it works it will not be 220%

    OK, so then how long does it take to remove one 0 from set description??????????????????????????

    I work in construction, i painted a whole house today on my own under 35°...

    i would think one second, but that would only affect the text displayed, it wouldn't fix the speed it's self. A text string is easy to fix compared to an algorithm that runs your stats and buffs
  • ShedsHisTail
    ShedsHisTail
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    AreoHotah wrote: »
    Me and all my friends reported this 20 minutes after the update was out and i can only imagine how many more reported this thing... These (and many others) are bugs that should be fixed and applied in hotfixes DAILY... Are we supposed to wait for update nr3 to have this fixed?? You guys are so unprofessional... :(

    Dude, relax.
    It's an ability you didn't have before the patch and -still- don't have. The only thing you've lost was a fairly ineffectual health regen buff.

    Think of it more like an impending buff than a broken set bonus; choose to be optimistic.
    "As an online discussion of Tamrielic Lore grows longer, the probability of someone blaming a Dragon Break approaches 1." -- Sheds' Law
    Have you seen the Twin Lamps?
  • Bloodfang
    Bloodfang
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    AreoHotah wrote: »

    This game has complex coding????? Bahahahahahaha

    Nah ESO has simple coding..I can only lolz at you..

    Just for your comparison Diablo 3 + WoW, don't even come close to how complex coding ESO has. This phasing system is incredibly complex and something none Blizzard game is doing much.

    They can have all the budget in the world, but diablo 3 released as the most broken hack & slash game ever (to be honest it was a horrible game anyway).
    Also Torchlight 2 was just a much better game in every aspect.
  • AreoHotah
    AreoHotah
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    Despair9 wrote: »
    AreoHotah wrote: »

    This game has complex coding????? Bahahahahahaha

    Nah ESO has simple coding..I can only lolz at you..

    Just for your comparison Diablo 3 + WoW, don't even come close to how complex coding ESO has. This phasing system is incredibly complex and something none Blizzard game is doing much.

    They can have all the budget in the world, but diablo 3 released as the most broken hack & slash game ever (to be honest it was a horrible game anyway).
    Also Torchlight 2 was just a much better game in every aspect.

    Don't know what version of Diablo 3 you played but in my 2000+ hours i've never found a game breaking/progress bug, never...

    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • ShedsHisTail
    ShedsHisTail
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    AreoHotah wrote: »
    Despair9 wrote: »
    AreoHotah wrote: »

    This game has complex coding????? Bahahahahahaha

    Nah ESO has simple coding..I can only lolz at you..

    Just for your comparison Diablo 3 + WoW, don't even come close to how complex coding ESO has. This phasing system is incredibly complex and something none Blizzard game is doing much.

    They can have all the budget in the world, but diablo 3 released as the most broken hack & slash game ever (to be honest it was a horrible game anyway).
    Also Torchlight 2 was just a much better game in every aspect.

    Don't know what version of Diablo 3 you played but in my 2000+ hours i've never found a game breaking/progress bug, never...

    You mean aside from the part where their servers didn't work for like the first three days after release?

    I haven't found any game breaking/progress bugs in ESO, either.
    Man, it's almost like different people have different experiences.
    "As an online discussion of Tamrielic Lore grows longer, the probability of someone blaming a Dragon Break approaches 1." -- Sheds' Law
    Have you seen the Twin Lamps?
  • Maverick827
    Maverick827
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    Is this the first set bonus with stealth movement speed? If so, it's conceivable that there's a non-zero amount of development time needed to fix it.

    If there exists other set bonuses with the same stat that work, then the fix should take a few mouse clicks.
  • jelliedsoup
    jelliedsoup
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    Many people have not worked in the software industry and sound like the average user. Fixes are never quick unless there's an issue opening the software.

    They set priorities based on impact and number of people affected, so yours won't be high on the list. You need to realise this or you will be banging your head over each issue that you see.
    www.youtube.com/watch?feature=youtu.be&v=Ks8_KGHqmO4
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey everyone. We currently have this slated to be fixed when Update 3 goes live. To be clear, the issue with this set is not just a tooltip error, but also the application of the bonus itself. There are many factors that go into fixing an issue, including coding and localization. That said, the correct percentage for the stealth bonus is 60%, and not 220%.
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Arsenic_Touch
    Arsenic_Touch
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    Hey everyone. We currently have this slated to be fixed when Update 3 goes live. To be clear, the issue with this set is not just a tooltip error, but also the application of the bonus itself. There are many factors that go into fixing an issue, including coding and localization. That said, the correct percentage for the stealth bonus is 60%, and not 220%.

    Will this bonus stack with the vampire sneak and the concealed weapon sneak from nightblades?
    Is it better to out-monster the monster or to be quietly devoured?

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."

    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • dennis.schmelzleb16_ESO
    I do code. (although not good at it, but I do understand how it has to work as a business informatician)
    And if they are programming object-oriented and not with spaghetti-code this shouldn't take more than a few minutes to fix.
    If there exists other set bonuses with the same stat that work, then the fix should take a few mouse clicks.
    not a few clicks, but with the change of one variable
    There are many factors that go into fixing an issue, including coding and localization.
    did you outsource coding to india and they did outsource it to vietnam, or why does it take so long and needs !localization! ???
    % is % in every language, idk why you have to translated this into other languages.

    This is just a poor standard excuse! Sorry!
    Edited by dennis.schmelzleb16_ESO on July 3, 2014 8:49PM
  • AreoHotah
    AreoHotah
    ✭✭✭✭
    Hey everyone. We currently have this slated to be fixed when Update 3 goes live. To be clear, the issue with this set is not just a tooltip error, but also the application of the bonus itself. There are many factors that go into fixing an issue, including coding and localization. That said, the correct percentage for the stealth bonus is 60%, and not 220%.

    wait uat??? if it's 60% then how did the 220 get in the description?? fat fingers??

    also like i said... we have to wait a big update to have something fixed wich will brake 2 more things... no wonder there's more people leaving than coming into the game.

    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • Kewljag_66_ESO
    Kewljag_66_ESO
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    Hey everyone. We currently have this slated to be fixed when Update 3 goes live. To be clear, the issue with this set is not just a tooltip error, but also the application of the bonus itself. There are many factors that go into fixing an issue, including coding and localization. That said, the correct percentage for the stealth bonus is 60%, and not 220%.

    Thank you very much for the info, I can plan on crafting this and looking forward to it :)
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