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faulty 60 days game time card, how to fix this?

dasile
dasile
bought 2 of those 60 Days prepaid game time cards today, problem is when i scrathed the first card to reveal the game time code the numbers also went away so that card is not useful. why on earth you have to put on the grey cover on the numbers.

so my problem is i have a non useful 60 Days card and one more card i do not dare to try to reveal the code and risk to lose that code also.

so how do i get a new replacement 60 Days time card,will you accept that i mail a photo of the broken card?

also please do insert instructions here on how to scratch of the grey cover the code so i dont loose thoe other card also
  • dasile
    dasile
    no cs online today?
  • Fairydragon3
    Fairydragon3
    ✭✭✭✭
    they will just tell you because these are from retailers, you need to go back to them, What did you use to scratch off the code?
  • Absynthe
    Absynthe
    ✭✭
    I don't recall scratching anything to reveal a 60 day game time code. Maybe it's a special location thing? >.>
    Leonine Tigeress
  • Argruna
    Argruna
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    What did you use to scratch the card with? Seriously. I am looking at at 60 day time card right now and the grey area? SCRATCH OFF GENTLY w/COIN in big letters. Did you use a freaking key or something? You can return it to the retailer you bought it from for a possible exchange if the company rules allow but you will need a receipt. Also the grey is there to prevent theft. Much like you shouldn't buy food and that if the seal is gone, you shouldn't buy a card if the grey has been scratched off.
  • ZOS_AmeliaR
    ZOS_AmeliaR
    ✭✭✭✭✭
    If the game time card you purchased is damaged, you will need to return to your retailer to explain the situation and request a replacement.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • dasile
    dasile
    i bought the game time cards from the Swedish retailer www.webhallen.com and they do not replace faulty cards as they say its up to you to replace it.

    i been a long time customer there at webhallen and always been happy to buy stuff from there but i will not buy anymore stuff from them.

    so, im screwed with that faulty card and the 2nd 60 Days card i havent scratched yet i will give away for free to the first one who give me a bulletproof scrathing method.cant be bothered with the game now
  • Tatuaje
    Tatuaje
    ✭✭
    In days of past I used to take some tests for a course that you "scratched" off the answers like a lottery card. "Some" of the students would get a second answer sheet and remove all the scratch off material with a light usage of lighter fluid or goof off and easy rubbing. It never damaged the lettering under the scratch material......... YMMV.
  • dasile
    dasile
    tatuaje i pm you if the forums allows it
  • dasile
    dasile
    says im not allowed to pm lol
  • dasile
    dasile
    tatuaje pls post an mejladress here as i cant pm you and i send you the free 60day code
  • Fairydragon3
    Fairydragon3
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    dasile wrote: »
    tatuaje pls post an mejladress here as i cant pm you and i send you the free 60day code

    just make a throw away gmail for security reasons, i bet there are still gold farm people that look at this forum and are on the look out for mistakes in security
  • dasile
    dasile
    yes, as fairydragon says , make a onetime use email that you can throw away after you get the code
  • Tatuaje
    Tatuaje
    ✭✭
    ...
    Edited by Tatuaje on June 5, 2014 5:50PM
  • Sirlex
    Sirlex
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    Buy the game card on g2a.com from now on to save yourself a lot of trouble =D
  • dasile
    dasile
    code is sent, pls reply here if it worked for you and have a happy game time ;)
  • dasile
    dasile
    got a reply, gamecode worked. well zenimax @ZOS_AmeliaR you really need get this stuff worked out with your retailers so they can act properly.
  • dasile
    dasile
    but then again, i guess you dont care
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