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Unable to buy Premium tomes.

BearOrK
BearOrK
✭✭
Hello! I play on the 3 platforms and I encountered some issues... I tried contacting the Spanish Speaking comunity manager but they are on holidays.

Playstation

I play the game with texts in Spanish as I try to help the Spanish speaking community. However, the game does not let you buy regular premium tome if the game is in Spanish it only lets you buy Premium + tome (Not even giving the option to use premium tokens). In order to "fix it" you have to change language into "English".

Video

Xbox

In the case of Xbox, its kind of the same as PSN. I don't even have the possibility to select "Upgrade Tome" so I have to change language into English. I do so, and I can select "Upgrade Tome" but whenever option I chose to buy Premium or Premium+ I get an error message making it unable to be buyable.

Video

PC

Unlike PSN or Xbox I am able to select "Upgrade Tome" and both Premium or Premium+ options are available to buy in Spanish. However, when I try clicking on either of them, nothing happends. The same occurs when I change the game into English.

Video

I play on PS5. Xbox Cloud and PC Steam.

As the season has just started we still have plenty of time to buy tomes but I fear of those players who came back from a long time o are first timers and wanted to buy the tomes to enter this new era of the game.

Hopefully it can be fixed soon. Thanks for reading...
Edited by BearOrK on April 3, 2026 5:38PM
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    With there already being a thread opened on this subject here, we're going to go ahead and close this one down.

    The Elder Scrolls Online Team
    Staff Post
This discussion has been closed.