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Unable to upgrade to Tamriel Tome Premium

agelonestar
agelonestar
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I’m having trouble upgrading the Tamriel Tome to either of the Premium versions. I click on the Tome page in-game, click on the upgrade buttons, and it tells me to link a payment method. I have a linked payment method - I’ve ESO+ since it was made available, unbroken, and my account page shows a payment method is linked.

Is this a bug? Is there another way to buy the upgrade? If so I can’t see one.

I’m doing my level best to give this thing a chance, so I’d appreciate any advice @ZOS_Kevin or @ZOS_GinaBruno
GM of Sunfire's Sect low effort social & trade guild on PC/EU. All that is gold does not glitter; not all those who wander are lost...... some of us are just looking for trouble.
GM of Sunfire's Sect (Open) & Dark Star Rising (Priv) | Retired GM of several trade guilds | Trader | Here since the beta
  • agelonestar
    agelonestar
    ✭✭✭✭✭
    I managed to fix my issue my going into my account page and clicking "CHANGE SAVED PAYMENT" then adding the payment details again.

    I was then able to go back into the game and upgrade from the Tomes UI.

    Hope this helps someone!
    GM of Sunfire's Sect low effort social & trade guild on PC/EU. All that is gold does not glitter; not all those who wander are lost...... some of us are just looking for trouble.
    GM of Sunfire's Sect (Open) & Dark Star Rising (Priv) | Retired GM of several trade guilds | Trader | Here since the beta
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    With there already being a thread opened on this subject here, we're going to go ahead and close this one down.

    The Elder Scrolls Online Team
    Staff Post
This discussion has been closed.