The Elder Scrolls Online

Maintenance for the week of September 15:
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

No login possible PC EU, PC NA is working

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joergino
joergino
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On PC EU, I'm getting a consistent error 201 when I try to log in. PC NA was fine after maintenance. The error pops instantly, so the login server seems to be unreachable.
Edited by ZOS_Icy on August 4, 2025 6:35PM
  • Yökarhu
    Yökarhu
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    same here
    “Fear leads to anger, anger leads to hate, hate leads to suffering.”
  • KyraCROgnon
    KyraCROgnon
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    same here, Error 201 (7:4:252:429) , for both people in the house, on PC EU
  • LarsS
    LarsS
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    Same here. NA is fine EU is down.
    GM for The Daggerfall Authority EU PC
  • Tavore1138
    Tavore1138
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    can confirm on PC-EU. Mine and my wife's.
    GM - Malazan
    Raid Leader - Hungry Wolves
    Legio Mortuum
  • Salmeyna
    Salmeyna
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    can confirm for PC-EU, both for my wife and myself.
  • daim
    daim
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    same...
    ""I am that which grips the heart in fright, hearkens night and silences the light." It was written on my sword, long…long ago." ―Ajunta Pall
    PC|EU
  • Friendly-assasin81
    Friendly-assasin81
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    Yes, PC EU has a login fail.
    An unexpected internal error has occurred.
    Please contact customer service at https://
    help.elderscrollsonline.com
  • darkriketz
    darkriketz
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    So weird, right after the maintenance ended, I was able to log, completed the daily writs with my 6 characters, then survey maps with my main, I logged off to eat and now, error 200 (7:4:252:597), for no reason.

    From one hour to the next, it's gone o_O
    ...oh, now it's Error 210 ! OK...
    Edited by darkriketz on August 4, 2025 5:46PM
  • Grumpycrawler
    Grumpycrawler
    ✭✭
    Same here, for both me and my partner. We both get the 201 error on PC EU. I can log in on PC NA tho (sadly our chharacters are on EU so that doesnt help).
  • Katheriah
    Katheriah
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    It did work shortly after it came back. I logged in, did a daily BG and there was a decent amount of people online. Tried to relog to my alt account and *poof*.
  • Zunkis
    Zunkis
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    My husband logged in 30 mind before me and he is just enjoying his game greatly and im stuck beside him trying to log in 😂 plz hurry he is having way to much fun without me....🤷🏻‍♀️
  • PhnxZ
    PhnxZ
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    @ZOS_Kevin
    Any info on this?
  • Aram500
    Aram500
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    Same for me PC NA ok
    Cannot log in on PC EU error 201
  • LarsS
    LarsS
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    @ZOS_GinaBruno @ZOS_KaiSchober Time to create a completly independent EU server! These problem will cost ZOS a lot if it's not fixed permanently soon!
    GM for The Daggerfall Authority EU PC
  • daim
    daim
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    LarsS wrote: »
    @ZOS_GinaBruno @ZOS_KaiSchober Time to create a completly independent EU server! These problem will cost ZOS a lot if it's not fixed permanently soon!

    I dont think Microsoft cares :D
    ""I am that which grips the heart in fright, hearkens night and silences the light." It was written on my sword, long…long ago." ―Ajunta Pall
    PC|EU
  • Bokfink
    Bokfink
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    I am also having unexpected error when trying to log into PCEU via Steam.
  • AardvarkMcG
    AardvarkMcG
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    Same, can't log into PC EU via EGS or Steam but can get into PC NA on both
  • Tanitha
    Tanitha
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    I can't login to PC EU. I get Error 201.
    Maybe...
  • ElysaDjinn
    ElysaDjinn
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    PC EU here, I was able to log on for maybe 30 minutes after maintenance so wasn't expecting any problems. But now it's completely impossible to get back on. I've done the usual things - closing and reopening the launcher, disconnecting the router for 10 minutes, waiting 20 minutes, but so far nothing has worked.

    Realistically I'm not going to be doing the trial we had planned for this evening now...
  • marumarumaru
    marumarumaru
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    Also down here PC EU. It's always the EU server.
  • daim
    daim
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    ElysaDjinn wrote: »
    PC EU here, I was able to log on for maybe 30 minutes after maintenance so wasn't expecting any problems. But now it's completely impossible to get back on. I've done the usual things - closing and reopening the launcher, disconnecting the router for 10 minutes, waiting 20 minutes, but so far nothing has worked.

    Realistically I'm not going to be doing the trial we had planned for this evening now...

    Not maybe a best idea to schedule a trial for maintenance day .. just saying ;D
    ""I am that which grips the heart in fright, hearkens night and silences the light." It was written on my sword, long…long ago." ―Ajunta Pall
    PC|EU
  • Friendly-assasin81
    Friendly-assasin81
    ✭✭
    daim wrote: »
    ElysaDjinn wrote: »
    PC EU here, I was able to log on for maybe 30 minutes after maintenance so wasn't expecting any problems. But now it's completely impossible to get back on. I've done the usual things - closing and reopening the launcher, disconnecting the router for 10 minutes, waiting 20 minutes, but so far nothing has worked.

    Realistically I'm not going to be doing the trial we had planned for this evening now...

    Not maybe a best idea to schedule a trial for maintenance day .. just saying ;D

    People have guilds with fixed dates for Trials, Dungeons aso
  • bobsontpm
    bobsontpm
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    +1 PC/EU Internal Server. NA works.

    At least now there is a banner saying they are investigating...
  • aenarel
    aenarel
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    +1 An unexpected internal error has occurred.
  • kryda
    kryda
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    I am PC NA and unable to login. Error 201
  • ZOS_Icy
    ZOS_Icy
    mod
    Greetings,

    Because there is a thread already open on this topic, we're going to close this one down so that all feedback can be consolidated in one place. You may continue the discussion here.

    Thank you for your understanding.
    Staff Post
This discussion has been closed.