The Elder Scrolls Online

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Buying crowns is broken (xbox)

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xXCJsniperXx7
xXCJsniperXx7
✭✭✭
Saw the crown sale going on, hit the Y link to buy crowns, every time I try it always brings me to "something went wrong". Tried also searching crowns in the store app, got no results found. Even tried typing "elder scrolls" and still no results.

Edit: Asked in chat if anyone else was having the problem and so were they.
Edited by ZOS_Bill on April 4, 2024 4:25PM
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    @xXCJsniperXx7

    If you have not already, please try restarting the game and then the console if that does not work. Finally, if neither of those have resolved the issue, please open a ticket with our support team so that they can take a closer look at this issue.
    Staff Post
  • xXCJsniperXx7
    xXCJsniperXx7
    ✭✭✭
    Restarting xbox seems to fix the issue. The crown page in xbox store finally loaded after that and I could buy crowns.
  • ZOS_Bill
    ZOS_Bill
    admin
    We appreciate the update and glad to hear that this issue has resolved itself. For that reason we are going to close the discussion.
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