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Can't buy ESO plus

Rampage281
Rampage281
Soul Shriven
Hello,

When I try to buy ESO+ from the US store using my Microsoft account balance I'm required to add "a backup way to pay" without which I cannot finalize the transaction.
Edited by ZOS_Bill on March 30, 2024 2:40PM
  • NewBlacksmurf
    NewBlacksmurf
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    You can’t buy subscriptions with credits.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Rampage281
    Rampage281
    Soul Shriven
    I'm not talking about credits I'm talking about dollars.
    I have 47$ in my Microsoft account and the subscription is 14.99$
    y0el3l69hsim.png
    Edited by Rampage281 on January 28, 2021 1:29PM
  • ZOS_Bill
    ZOS_Bill
    admin
    @Rampage281

    If you need additional assistance with purchasing ESO Plus, please contact Microsoft Customer Support.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • NewBlacksmurf
    NewBlacksmurf
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    Rampage281 wrote: »
    I'm not talking about credits I'm talking about dollars.
    I have 47$ in my Microsoft account and the subscription is 14.99$
    y0el3l69hsim.png

    You can ONLY buy this with a valid credit card or PayPal account.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Rinlan_Darius
    Rinlan_Darius
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    What Microsoft is doing in the area of ​​subscription sales policy will destroy the XBOX game TESO. In Russia it is generally impossible to buy an ESO + subscription. Yes, we have localization, but we cant buy ESO+ for Xbox. Compared to the number of players on the PS4-Eu, the XBOX-EU is a desert.
  • Groterdan
    Groterdan
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    I bought a card balance 15 euro . During ESO plus it gives the option to add gift card . Added that then selected use account balance but ESO won't let me getting error codes . Ps for my daughtera account
  • Harold_Hedd
    Harold_Hedd
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    I stumbled upon the same problem, when trying to buy from my Xbox console.

    I had to buy it from the phone app to succeed.
  • ZOS_Bill
    ZOS_Bill
    admin
    As this discussion is now over three years old, we've decided to close this thread. If you still need assistance, please go ahead and start a new thread in the Xbox Support forum.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.