The Elder Scrolls Online

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No ESO+ despite subscription not expiring until end month

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mochicake
mochicake
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Suddenly today about 20 min ago while doing writs it says I do not have ESO+ and all my crafting materials do not go into the crafting bag. If I go into Store in the game, it will show Join ESO+ or in the main menu. I checked my subscription and it should continue until November 27th, I turn off auto-renew once I renew it every month - last which was October 27th. I have not tried to re-log again after seeing the "Join ESO+" in the main character menu. Is this just a random error?
Edited by ZOS_Kraken on November 11, 2023 3:07PM
  • OleResinHead
    OleResinHead
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    I am having the same issue also. It says I do not have eso plus even though I have it active on my Xbox subscriptions
    Edited by OleResinHead on November 11, 2023 4:46AM
  • Groterdan
    Groterdan
    ✭✭✭
    Same here!
  • mochicake
    mochicake
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    Thanks for the replies, at least it's not an isolated problem. Guess I'll have to the writs later. Hope it gets fixed soon for us all.
  • DoggedBark24
    DoggedBark24
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    I'm having the same problem also, checked the forums to see if other people were also
  • I'veGotYourBack
    I'veGotYourBack
    ✭✭
    Same here!
  • DoggedBark24
    DoggedBark24
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    if you hard reset your xbox (press and hold the power button for 10s) it fixes the ESO+
  • DoggedBark24
    DoggedBark24
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    it's atleast a temporary fix
  • Ejpatalon
    Ejpatalon
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    I am also having this issue! I’ve tried logging out multiple times, quitting, rebooting Xbox, verifying the link in the ElderscrollsOnline web site. All made no difference.

    I purchased an item from the Store that was on special for members before I discovered that me account was messed up so I wasted 500 crown gems.

  • Ejpatalon
    Ejpatalon
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    I reset the Xbox holding down the power for 10 seconds and it reconnected the ESO Plus.
  • mochicake
    mochicake
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    It's ok now when i logged in again to do NA dailies. Just a glitch. Thread can be closed.
  • ZOS_Kraken
    ZOS_Kraken
    admin
    @mochicake I am happy to hear you were able to resolve the issue. I will go ahead and close this thread for you.
    Staff Post
This discussion has been closed.