The Elder Scrolls Online

Maintenance for the week of October 27:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – October 27, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
· Xbox: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

Is anyone experiencing 999+ atm?

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HjorrMundGandr
HjorrMundGandr
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I have come back to the game to dip my toots into High Isle after almost 1.5 years of a break.
I can't log in, and when it lets me in past the Error: 200, or 334's I get in on an alt. Very rarely can I get in on my main.
This was not like this a few days ago when I logged in for a daily reward.
Is this just recent with yesterdays EU server maintenance?

Anyone else in the same boat?
Edited by ZOS_Bill on July 21, 2023 4:08PM
  • YandereGirlfriend
    YandereGirlfriend
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    Do you use the Bug Catcher addon?

    That crushed FPS and ping for several folks that I know with the recent update.
  • Jammy420
    Jammy420
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    Ive been having pin fluctuations too. Today its been especially bad after the maint :/
  • Tenthirty2
    Tenthirty2
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    HjorrMundGandr wrote: »
    I have come back to the game to dip my toots into High Isle after almost 1.5 years of a break.
    I can't log in, and when it lets me in past the Error: 200, or 334's I get in on an alt. Very rarely can I get in on my main.
    This was not like this a few days ago when I logged in for a daily reward.
    Is this just recent with yesterdays EU server maintenance?

    Anyone else in the same boat?

    EDIT: Likely nevermind, sorry. I somehow missed the part where you said you logged in a few days ago for the daily reward :s
    If you are still having issues please file a ticket to have them take a look at your account.
    Where you mention being away for 1.5 years caught my attention and the issues you have may be related to account cold storage they implemented a year+ ago iirc?

    Basically if an account isn't logged into within X amount of time it is moved to cold storage off of the live database. Frees up space and resources on the back end. Not sure what the timeframe is, but pretty sure 1.5 years qualifies.
    When you return and log in it's supposed to pull it back onto the live server for you, all you should experience is a bit longer load time that first time as it's loaded to live.

    But if something didn't "thaw" (sorry ;) ) out properly they may need to correct something for you.
    Hope you can get things working well again!

    Thread with discussion : https://forums.elderscrollsonline.com/en/discussion/600454/what-even-is-sharding-and-cold-storage
    Edited by Tenthirty2 on June 17, 2023 1:13AM
    • "Some enjoy bringing grief to others. They remind M'aiq of mudcrabs - horrible creatures, with no redeeming qualities."
    • "When my time comes, I will smile. And that will be all." -Sir Nathain Galien
    • IGN: TenThirty2 (PC/PS: NA, PC/PS: EU)
  • TaSheen
    TaSheen
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    I'm not having any issue on either PC NA or EU. I'm sorry your return to the game is not going well.... but yes, the "cold storage" system could be at fault.
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    "But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West

    PC NA, PC EU (non steam)- four accounts, many alts....
  • ZOS_Bill
    ZOS_Bill
    admin
    As there are multiple threads discussing latency, we have decided to close this thread. Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

    Latency / Lag - Technical Support - The Elder Scrolls Online
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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