I know this topic might with relative haste be moved to Players Helping Players, but I'm at a loss. I've always been able to launch the game properly through Steam but Thursday something happened preventing this, and I am greeted with a black screen, which there is no way out of but CTRL+ALT+DEL restart/shutdown of system. I know for a fact it's neither my specs nor my drivers, as I am readily capable of launching and playing the game on an additional account that is not opened through Steam, so it isn't something in either hardware or drivers. I re-installed the entire game, I purged the AddOns folder, I did everything that any sensible gamer would think of to remedy this affliction but it still isn't starting up properly. There was some post claiming setting the SET RequestedNumJonThreads and subsequent line values to "0" instead of "-1" would fix it, alas that did not fix it.
Edited by ZOS_Bill on August 25, 2022 12:50PM
Please note as I also pointed out to CS, that the game launches and runs just fine on an additional account; this is not due to either hardware, driver, or settings issues. There is something that has seemingly corrupted my ESO Steam account and I am looking to you here since I hope someone else has had this problem and has been able to fix it, I'll keep this thread open as back-and-forth with Customer Service can be a bit of a hassle through the format it is provided. Grateful for any ideas, tips, fixes that weren't already pointed out in this here thread start.