Game dropping connection when trying to leave ICP or WGT and also IC campaign

katanagirl1 · July 2022

Multiple times sent back to login screen when trying to exit WGT and ICP after entering solo to use IC trophy vault keys. Finally was able to use map to recall but lost gold several times in the attempt.

Same thing trying to leave IC campaign, got kicked to login screen, finally queued for Cyro campaign, but currently stuck there because using wayshrine to return is also kicking me to login screen after long loading screen.

On PS5.

ZOS_GregoryV · July 2022

Greetings,

We have moved this thread to a more appropriate section. With that being said, we would recommend starting with our help article here, for connection troubleshooting. If the issue continues, please be sure to reach out to our support team by clicking the Submit A Ticket button at the bottom of the article.

Regards,
-Greg-

katanagirl1 · July 2022

There was a red banner up for NA servers when I posted this, I was hoping it would give helpful information that might resolve the issue sooner.

ZOS_Bill · July 2022

@katanagirl1

Are you still running into issues today with your connection dropping?

katanagirl1 · July 2022

@ZOS_Bill no I only had connection issues for about a 30 minute interval that particular day. Sorry I just automatically posted in Bug Reports and that was not the best place.

Thanks for checking back.

ZOS_Bill · July 2022

Thank you for the update!

Since the connection issue has resolved itself, we will now go ahead and close the discussion.