Key Binds Reset When Logging On/Off Between Characters

Dreadwar · May 2021

I have a issue with keybinds not saving for one character on my account. The keybinds save in game and when I log off and exit. (Normal right?) When I log into any other character on the same account my original keybinds I set are active and work without issue. The issue is when I attempt to log into my one character, the key binds for that original character automatically reset to default. I am never prompted for a change nor do I initiate one. Very frustrating as this is my main.
For additional info if this helps with trouble shooting the character with the keybind issue is an original PRE-One Tamriel character that slogged through all the VR ranks etc. My other characters on the account were all started after the One Tamriel consolidation. ESO folders are run as admin and read only off.

Help Requested Please!

ZOS_Bill · May 2021

@Dreadwar

ESO keybindings are saved server-side and should persist from one location to the next. If your keybindings fail to save for any reason, we recommend resetting all bindings back to their default.

From the key bindings menu, we recommend resetting both Keyboard and Gamepad defaults.

Select R to load keyboard defaults
Select F to load gamepad defaults

Dreadwar · May 2021

ZOS_BillE,

I have reset the keyboard defaults as you recommended. I then logged out and logged back in and went ahead and started rebinding the keys to my preferences. I then logged out and closed the launcher. I then started up the game logged into that same character and all my keybinds were back to default settings. How is this even possible if they keybinds are stored on server side?

Again l am looking for assistance with this issue.

ZOS_Bill · May 2021

@Dreadwar

Thank you for the update on the key bindings getting reset. Since the suggested troubleshooting step did not help, we recommend now starting a ticket with customer support.

WySoSirius · April 2022

almost a year later and i just had my bindings reset to default , Why ??????

ZOS_Bill · April 2022

As this discussion is nearly three years old, we've decided to close the thread. If you need further help, please feel free to start a new thread in the PC Support forum.