Any word on a fix for Xbox connection issues?

allup8679 · January 2022

Just got a Series X and Game Pass. I played on PS4 since launch day and on Stadia for the past year. I wanted to see how things are on the Xbox side. Unfortunately, I keep getting kicked so I have no idea.

YstradClud · January 2022

First I've heard of it. My connection on the series X is better then on my PC. I play from Australia though.

ZOS_Adrikoth · January 2022

Greetings @allup8679

Is there a specific error message that you are receiving?

allup8679 · January 2022

ZOS_Adrikoth wrote: »

Greetings @allup8679

Is there a specific error message that you are receiving?

I wanted to get to Eastmarch so I could the 2x XP buff for a new toon. I get the "May be a long load time" message when I tried to go between zones. Then after a minute, maybe less, I would get booted to the title screen and was told to check my internet connection. My internet isn't a problem because I could login and play on Stadia right before that.

One thing I just thought of was that I was playing on GamePass through the Cloud without downloading the game. I'll have to look into that.

ZOS_Bill · January 2022

@allup8679

As a starting point we recommend going through the troubleshooting in the link below.

What do I do if I am disconnected on Xbox with the error message "Unable to Connect to Server. Please Check Your Internet Connection"?

allup8679 · January 2022

Yeah.... it's an issue with the Game Pass cloud. I downloaded the game and it works with no issues.

ZOS_Bill · January 2022

Thank you for the update. With the OP finding the resolution to their connection issue, we will now close out this thread.