Unable to connect to server, error 301

rexagamemnon · December 2021

Checked the internet, verizon say conection is all good
Tried to Submit ticket, unable to log in
Please help.
I play on both xbox one and xbox series x

ZOS_Bill · December 2021

If you continue to get Error 301 on your Xbox, we recommend the troubleshooting in the link below.

What do I do if I receive an "Error 301" message when trying to connect to ESO on console?

rexagamemnon · December 2021

Thanks @ZOS_BillE
But Jerry with Technical support hooked me up. And he resolved the problem. He was really awesome, he took the time to investigate rather than that standard yes/no-then-try-this BS arrow chart that lousy tech support companies give you most of the time. Im not the most tech savvy but im not a wet match in a dark cave, he figured out what was wrong, and when we thought it was something else he knew to do next but it was resolved before then. Jerry is one cool dude in my book.

ZOS_Bill · December 2021

Thanks for updating the thread. With our support team helping resolve the issue, we will now close out this discussion.