Can't log into the game

ScarletThorn · October 2021

Can't log into the game I get the following error message

RawBrightSilver · October 2021

Same here. And when trying to email the problem to the advertised email address, I get a bounce-back:

Mail Delivery Subsystem <MAILER-DAEMON@mx0a-00253101.pphosted.com>
15:51 (1 minute ago)
to me

The original message was received at Wed, 27 Oct 2021 22:48:22 -0400
from m0108026.ppops.net [127.0.0.1]

----- The following addresses had permanent fatal errors

<help@elderscrollsonline.com>
(reason: 550 5.4.1 Recipient address rejected: Access denied. AS(201806281) [MW2NAM12FT040.eop-nam12.prod.protection.outlook.com])

Transcript of session follows

... while talking to elderscrollsonline-com.mail.protection.outlook.com.:
>>> DATA
<<< 550 5.4.1 Recipient address rejected: Access denied. AS(201806281) [MW2NAM12FT040.eop-nam12.prod.protection.outlook.com]
550 5.1.1 <help@elderscrollsonline.com>... User unknown
<<< 503 5.5.2 Need rcpt command [MW2NAM12FT040.eop-nam12.prod.protection.outlook.com]

RawBrightSilver · October 2021

This happened on Friday when the servers were down/inaccessible for a while.

Amottica · October 2021

I just logged into PC NA.

ScarletThorn · October 2021

it's working again now

ZOS_Bill · October 2021

Yesterday on October 27th the Steam servers were down for a short period of time. This issue has since been resolved, so we are now closing the discussion.