[PS5 BUG] On-Screen keyboard forced

Paha_Vaatturi · September 2021

The new patch brought a horrible new function. When using an external keyboard and hitting ”ENTER” to allow writing to the text chat, A HUGE on-screen keyboard appears. It covers 1:4 of the screen.

Please add an option to remove this.

Ryno4ever · September 2021

It's not just PS5 it's doing this on PS4 as well, and it isn't just blocking the screen it also interferes with typing in chat in several ways.

msetten · September 2021

It is very annoying indeed.

Rittings · September 2021

Can confirm. It's annoying as hell.

ZOS_Kevin · September 2021

Thanks for letting us know about this, @Paha_Vaatturi. The dev team is aware of this and are investigating a fix for a future update as this will take some time to resolve.

MsGurrl · September 2021

I’ve gotten killed multiple times in cyrodiil for this. Also, you can’t whisper unless you know the party’s psn exactly. It doesn’t give you the short list option from before or if it does, I can’t see it since my bottom screen is covered by the on screen keyboard

dotme · September 2021

Things happen, I suppose - but it's a head scratcher that it was even changed in the first place... never mind that it will now take "some time to resolve" - It's a very poor experience for console users with an external keyboard for sure. Hope it's fixed quickly.

KT_Fox · September 2021

When is this going to get fixed? It is really annoying

DragonJedi · September 2021

Tgis MUST BE FIXED ASAP causing ALOT OF PROBLEMS and we should not have to wait for u to release another update a simple patch would work jus as well and if done correctly it would not even force us PLAYERS to download another 20gig OR MORE UPDATE for a very simple fix

Hotdog_23 · September 2021

Agree this need to fixed sooner than later. Not sure why it will take a while but please put another hamster wheel on it for sanity sake.

Plus take the skooma from whoever’s idea it was to do this in the first place before they do anymore harm.

Stay safe everyone and ZOS please fix the green tree micromanaging

EpicHero · September 2021

@ZOS_Kevin Why will this take some time to resolve?

A: It used to work fine BEFORE the patch, at least for the quick chat.
B: I doubt that players on PC that hit ENTER get a huge keyboard dialog popup on their screen.

if input from keyboard: don't show keyboard dialog.

There... fixed... you can forward that one to the developers

KT_Fox · September 2021

Will they fix this

dotme · September 2021

EpicHero wrote: »

@ZOS_Kevin Why will this take some time to resolve?

A: It used to work fine BEFORE the patch, at least for the quick chat.

Somebody forgot the "If it ain't broke, don't fix it" policy.

Seriously, though, this monstrosity is an abomination. How it made its way into production is a real head-scratcher.

Grotleren · October 2021

Please fix this, it's beyond annoying text chat not working properly.

Bc_bmx · October 2021

Is the any update on this, even if this pop up were able to be locked into a different corner of the screen would be functional. It's current state is no bueno.

Hotdog_23 · October 2021

Really hope this is fixed in the next update but no word in over 6 weeks is worrying.

Stay safe and happy hunting

Paha_Vaatturi · October 2021

@ZOS_Kevin, is there a workaround for a functionality that used to work before this new bug/feature? The functionality I am after is linking a guild into zone chat with some custom text.

How I used to do it: Change chat to something else than zone (e.g. /say ). Go to Options>Guild>Recruitment. Click ”Link to Chat”. This will post the guild link to the chat. Change chat to zone (/z). Then, click up arrow from the external keyboard to bring that message back to the input line. After this, it was possible to edit the message to be in a custom format, such as:

<Paha-Vaatturi> zone: Interested in a PvE guild? Join: **link-to-my-guild**

This does not work anymore. The HUD keyboard blocks using the up arrow for accessing message history.

Question: Is there a way to manually link a guild? By using in-text code. A similar code can be used in guild roster to show some custom icons such as trial skin icons.

Horny_Poney · October 2021

dotme wrote: »

Somebody forgot the "If it ain't broke, don't fix it" policy.

Probably the same person that “fixed” blocking a while ago.

SickleCider · February 2022

Is there any update on this? It's still driving me nuts!

Hotdog_23 · February 2022

Versispellis wrote: »

Is there any update on this? It's still driving me nuts!

Think this is just one of the many things that get lost in the noise unfortunately for console players.

Stay safe and happy hunting

ZOS_Bill · February 2022

As this thread is now a few months old we are going to close the discussion. Currently there are no updates regarding the on screen keyboard issue on PS5. You can post in the bug report forum to help provide more details for our dev team.