I have tried since day 1 of the waking flame update on my wifes laptop to launch the game and zos just doesnt care. I have been through every step of the tech support channels and they have decided that they cant and wont offer any more support because my wifes laptop doesnt meet minimum spec, even though she has racked up 1000+ hours of gameplay on that laptop. This just a warning to all players that unless you are above minimum spec you probably going to get locked out of the game.
On my wifes laptop, the launcher launches. Click Play and.......nothing.
I have even asked is there a specific reason why this update has broke the game on her laptop and all they say is yEaH bUt YoU dOnT MeEt MiNiMuM sPeCs ErMaGhErD!