Maintenance for the week of March 25:
• [IN PROGRESS] ESO Store and Account System for maintenance – March 28, 9:00AM EDT (13:00 UTC) - 12:00PM EDT (16:00 UTC)

Can’t get past the title screen

Lampmode04
4wc5qrx4ukmq.jpg

I hit x and I stay on this screen listening to music forever. PS5/NA
Edited by ZOS_Bill on April 9, 2021 12:33AM
  • ZOS_Bill
    ZOS_Bill
    admin
    @Lampmode04

    If you've not done so, please try reinstalling ESO on your PS5 to help get past the title screen.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • jaklang
    jaklang
    It happened again for me, today. I am being blocked from logging in. After getting into character select screen ( if i am able) i will be kicked out again and again. Error 100 or connection to server timed out. Of course this is PS4 NA server. This of course has nothing to do with my internet connection.
  • ZOS_Bill
    ZOS_Bill
    admin
    @jaklang

    There are some additional troubleshooting steps for Error 100 you can find in our help article here.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Lampmode04
    ZOS_BillE wrote: »
    @Lampmode04

    If you've not done so, please try reinstalling ESO on your PS5 to help get past the title screen.

    That worked Bill, thank you.
  • ZOS_Bill
    ZOS_Bill
    admin
    Thanks for the update on this issue. With the troubleshooting working to resolve the error, we are going to close this discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.