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Stuck in permanent Q and can't leave, nothing pops - Ticket 201025-003259

huntgod_ESO
huntgod_ESO
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I Q solo and nothing pops, I Q with a 4 man premade and nothing pops, also cannot leave Q, or leave or disband group once Q'ed.
Edited by ZOS_Bill on November 2, 2020 6:55PM
--- HuntGod ---
Officer of the Unrepentant
www.unrepentantgaming.com
  • huntgod_ESO
    huntgod_ESO
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    Logged completely out of the game and closed it, restarted computer, went and killed some time, logged back in and the character is still in Q and cannot leave...
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
  • huntgod_ESO
    huntgod_ESO
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    Have two characters stuck in Q, not affecting my other 16 :-O
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
  • huntgod_ESO
    huntgod_ESO
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    2 hours later and 2 characters are still stuck in perma Q.
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
  • Ackwalan
    Ackwalan
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    Is it still bugged? I read somewhere here that it takes about about 15 minutes of being logged off (game off) to reset a bug like that. Just turning it off then back on is not enough, leave it off for at least 15 minutes if it happens again. If it still persists after that, you'll need a open a ticket.
  • huntgod_ESO
    huntgod_ESO
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    Ackwalan wrote: »
    Is it still bugged? I read somewhere here that it takes about about 15 minutes of being logged off (game off) to reset a bug like that. Just turning it off then back on is not enough, leave it off for at least 15 minutes if it happens again. If it still persists after that, you'll need a open a ticket.

    I was logged out for a couple of hours, then checked again after watching a football game for 3+ hours and still bugged.

    It's just those two characters, hoping the daily reset fixes it.
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
  • huntgod_ESO
    huntgod_ESO
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    It's next morning and the two characters are still stuck in Q.
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
  • huntgod_ESO
    huntgod_ESO
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    24+ hours and no response or help...I know from threads, guild chat and zone chat that I am not the only person experiencing this.

    Ticket number 201025-003259.
    --- HuntGod ---
    Officer of the Unrepentant
    www.unrepentantgaming.com
  • Ellimist_Entreri
    Ellimist_Entreri
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    This is the fix I have seen work for others being sent out by Customer Support:

    "Please try having another player invite you to group, and then queue as a group for the Dungeon. Once done, check your notifications and see if the option to join the Dungeon becomes available. If it does, decline, and then leave group, which should then allow you to queue as normal."
  • ZOS_Bill
    ZOS_Bill
    admin
    @huntgod_ESO

    We've sent you a private message with an update on your ticket and issue.
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