NA and EU not the same "account?"

Bosco916 · February 2019

So I made a character on the EU server, only to find out that I didn't have access to any ACCOUNT-WIDE benefits I had purchased while on NA. I understand these are different servers, but it's the same account. Feel me? My one account should have access to the account-wide features I have paid for, no matter what server I'm playing on.

Wildberryjack · February 2019

The servers don't connect. The only thing that can be accessed by both are crowns.

Bosco916 · February 2019

Wildberryjack wrote: »

The servers don't connect. The only thing that can be accessed by both are crowns.

I should have the account-wide things I've paid for...for my account. It shouldn't matter what server it is; it's still one account.

DBZVelena · February 2019

Go back to NA then.

the crown store and all it includes was added to ESO at a later date than when the game was first made.
As such, they could not connect NA to EU in a way that would not utterly break the game.
So since you get 8 free toon slots on your other server side. It was deemed good enough compensation.

Also its simply smart business. If you want the same things on the other side of your server side, you'll have to buy it.
So you actually pay for the more server space you'll be using.

Bosco916 · February 2019

One account should have access to account-wide products. Anything less is dishonest.

Acrolas · February 2019

Bosco916 wrote: »

So I made a character on the EU server, only to find out that I didn't have access to any ACCOUNT-WIDE benefits I had purchased while on NA. I understand these are different servers, but it's the same account. Feel me? My one account should have access to the account-wide features I have paid for, no matter what server I'm playing on.

"Account-wide" is anything that you received or purchased while not logged into the game. This includes ESO+ features, Chapter purchases, linked account promotions such as Twitch crates, and previous offerings on the official site store like the Palomino Horse.

Anything purchased with crowns within the game is server specific.

Bosco916 · February 2019

So when an item or benefit states that it's "account bound," it s should ACTUALLY read "server-bound" instead.

Merlin13KAGL · February 2019

You get access to ESO+ and purchased chapters. Everything else has to be duplicated.

In that regard they're considered separate accounts.

Funny, though, that you cannot play on both servers at the same time.

It's marketing *** they try to pass off as a database restriction. Nothing more.

Bosco916 · February 2019

Merlin13KAGL wrote: »

You get access to ESO+ and purchased chapters. Everything else has to be duplicated.

In that regard they're considered separate accounts.

Funny, though, that you cannot play on both servers at the same time.

It's marketing *** they try to pass off as a database restriction. Nothing more.

This answer makes the most sense.

AlienatedGoat · February 2019

Merlin13KAGL wrote: »

You get access to ESO+ and purchased chapters. Everything else has to be duplicated.

In that regard they're considered separate accounts.

Funny, though, that you cannot play on both servers at the same time.

It's marketing *** they try to pass off as a database restriction. Nothing more.

Almost. You get access to anything redeemed or bought out-of-game. If one checks the billing history on their account, and they have 4 Twitch crates, a Doom Wolf from the TES:Legends promo, Gold Edition DLC, etc - those things are applied to both servers.

FleetwoodSmack · February 2019

AlienatedGoat wrote: »

Merlin13KAGL wrote: »

You get access to ESO+ and purchased chapters. Everything else has to be duplicated.

In that regard they're considered separate accounts.

Funny, though, that you cannot play on both servers at the same time.

It's marketing *** they try to pass off as a database restriction. Nothing more.

Almost. You get access to anything redeemed or bought out-of-game. If one checks the billing history on their account, and they have 4 Twitch crates, a Doom Wolf from the TES:Legends promo, Gold Edition DLC, etc - those things are applied to both servers.

^This. I poke over once in a while in EU just to see if I get anything from the Twitch crates I manage to get.

idk · February 2019

Bosco916 wrote: »

Wildberryjack wrote: »

The servers don't connect. The only thing that can be accessed by both are crowns.

I should have the account-wide things I've paid for...for my account. It shouldn't matter what server it is; it's still one account.

You have what you should have.

The two servers are part of the same account but both servers are independent. Anything you obtain in game is only on that server. If you obtain something outside of the game will be on both servers.

Armor is obtained in game, purchase something in the crown store it is bought in game. Both examples will only be on that server.
Pre-order bonuses for a chapter are obtained outside of the game, ESO+ is obtained outside of the game. Both will be available on both servers.

Bosco916 wrote: »

One account should have access to account-wide products. Anything less is dishonest.

It is fine this is your opinion, but it is not really based on anything. Read above for the clarification of how it works, and has been known to work for a long time and it is pretty straight forward.

Bosco916 · February 2019

My opinion is actually based on the fact that "account-bound" is misleading.

idk · February 2019

Bosco916 wrote: »

My opinion is actually based on the fact that "account-bound" is misleading.

Hire an attorney if you believe that is the fact. Otherwise it seems rather moot point.

TheOriginalMrT · September 2020

they could implement a one time copy of your account wide privs when you first make the eu account. So everything you have on one is just copied over to start yer alt server account.

Psiion · September 2020

Greetings,

Due to the age of this thread, we've gone ahead and closed it down. If anyone would like to continue discussion on this topic, please feel free to create a new, updated thread on the subject.