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Weird but minor issue immediately after log-in
Iselin2
Soul Shriven
Not sure if this has been flagged before but I'm experiencing something weird right after log-in and before I get the screenshot on the way to the character select screen:
It kind of hangs after log-in and the blue loading swirl stops dead but if I alt-tab and then alt-tab right back I get the screenshot and then shortly after the character select screen.
The weird part is I can't think of any reason why alt-tab would "fix" this.
Running the game at 4K but then downsampled to 1440P using the Gforce Experience DSR setting.. if that makes a difference.
Edited by Iselin2 on September 10, 2020 11:04PM It kind of hangs after log-in and the blue loading swirl stops dead but if I alt-tab and then alt-tab right back I get the screenshot and then shortly after the character select screen.
The weird part is I can't think of any reason why alt-tab would "fix" this.
Running the game at 4K but then downsampled to 1440P using the Gforce Experience DSR setting.. if that makes a difference.
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ZOS_Billadmin@Iselin2
When did this first start to happen?
Running a repair through the ESO Launcher may help in getting this loading issue to stop happening.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Iselin2Soul Shriven@Iselin2
When did this first start to happen?
Running a repair through the ESO Launcher may help in getting this loading issue to stop happening.
I can try that but basically it's a fresh install. I was away from the game for a while and just installed it fresh on a new PC last week.0 -
ZOS_Billadmin@Iselin2
Thank you for the update and letting us know you're already on a fresh install. You may want to check your anti-virus settings and ensure ESO and the ESO launcher both have exceptions setup.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Iselin✭✭✭✭✭
✭✭✭@Iselin2
Thank you for the update and letting us know you're already on a fresh install. You may want to check your anti-virus settings and ensure ESO and the ESO launcher both have exceptions setup.
That seems to have done the trick.
I remember getting the UAC pop-up from Windows Defender when I first ran the game after install and I allowed it of course. I assumed that set the exception but when I checked neither the launcher nor the game were set-up as permanent exceptions.
Once I did that, the weird hang after log-in went away.
Thanks for your help.0 -
ZOS_BilladminThank you for the update that adding exceptions has help resolve the issue. We will now be closing the thread with the issue already being handled.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.