I've been unable to properly login to the European server all day. I've made numerous attempts and have perhaps twice got into the game, only to then be kicked with 999+ ping. On one occasion I managed to wayshrine to Stonefalls, but that is the only interaction I've had with that server.

I should say that I also play on the North American server and that works fine. I did all three Jester's Festival quests and continue to be able to login to there without a problem.

Seeing Auhard's comment above, and some deliberation as I don't want to mess up my Steam account or whatever, I decided to try a VPN. I have zero previous experience with them and so did a little research. I picked one, shutdown Steam etc, installed it, set my location to the Netherlands and...I was able to login without a problem. I escorted Princess back to the Jester and got my three event tickets.

I'm in the UK and my ISP is Talk Talk.

Latency is red most of time. Lag between pressing a key and action is 3 to 5 sec sometimes... Totally impossible to play

@binho I used TunnelBear. It was free and simple to use but only gives 500MB of data a month. I may have to try something else if this problem persists. I'm only using it for ESO and am only doing event ticket related things, so I'll see how long it lasts. I think I used about 12MB but closing my web browser would have reduced that a bit. I wouldn't personally use NordVPN due to the problems they had recently.

binho wrote: »

Good to know I'm not the only one struggling with this...

Saw a few people saying using a VPN actually helps?! If so, can someone please recommend me one? Thanks

I used the free WindScribe initially for ESO, but after some review reading and a few YouTube Video I went for SurfShark as I've been looking into a family VPN for a while. Both worked well for PvE play on ESO. PvP I can't comment on as I don't play it.

Also with Talk Talk, so that's two of us who seem to be getting throttled by them.

Been like this a while, who knows. Game is almost unplayable at this point.

Since Saturday it is not possible to play in conditions. Constantly disconnecting, or blocking the game, I press the skills, it does nothing ... chat, bank, guild store is slow too...

It makes me feel completely useless to go to a trial and give 10 times less dps than usual, and people have to wait a number of times for me to reconnect the account.

There are people who complain about it, others who do not, can't understand that. The internet is perfectly in good condition.

Dfrgh wrote: »

To everyone who are suffering server lag and high pings, i got question to you all

If your main server is NA and is lagging for you is EU also lagging for you as well? Same goes for those who are main on EU and is lagging on EU does NA also lagging for you as well?

My main server is NA but since these lag, high ping, login timed out error and kicked to login screen without error begin and happening becoming more frequent day by day i noticed that EU server suddenly performing really well for me...too good in fact! Rarely go beyond 250ping, faster login and loading into game is much faster too! Would have switch to EU now if not for DLC purchased with crowns are not shared between these two servers.

Is because you play out of sync with prime time. If you normally play during NA prime time (lets say 9 PM) and servers are overloaded / traffic is throttled somewhere and you switch to EU, at that point you are playing on an almost empty server (because is like 5 AM on EU - depending on regions ofc); you do have minor lag due to distance but is manageable. Is a tradeof thought; you will never get really good performance (again, due to distance, but compared to your normal hours disconnect might worth). I was also considering playing on NA but... nope; playing with 150-200 ping although decent is not really enjoyable. Also I would have to find ppl to play with (and is harder on an empty server), and also if ppl start doing that we'll get in the same situation at one point.

Anyway, today things seem to be better (at least on EU). Been on over 10 minutes and didn't get disconnected so that's a good sign. Maybe yesterday fail was a good wakeup call.

And if ZOS actually fixed it yesterday (I actually dare hoping... will get back on that)... well done guys, congrats.

HerrPulaRau wrote: »

Dfrgh wrote: »

To everyone who are suffering server lag and high pings, i got question to you all

If your main server is NA and is lagging for you is EU also lagging for you as well? Same goes for those who are main on EU and is lagging on EU does NA also lagging for you as well?

My main server is NA but since these lag, high ping, login timed out error and kicked to login screen without error begin and happening becoming more frequent day by day i noticed that EU server suddenly performing really well for me...too good in fact! Rarely go beyond 250ping, faster login and loading into game is much faster too! Would have switch to EU now if not for DLC purchased with crowns are not shared between these two servers.

Is because you play out of sync with prime time. If you normally play during NA prime time (lets say 9 PM) and servers are overloaded / traffic is throttled somewhere and you switch to EU, at that point you are playing on an almost empty server (because is like 5 AM on EU - depending on regions ofc); you do have minor lag due to distance but is manageable. Is a tradeof thought; you will never get really good performance (again, due to distance, but compared to your normal hours disconnect might worth). I was also considering playing on NA but... nope; playing with 150-200 ping although decent is not really enjoyable. Also I would have to find ppl to play with (and is harder on an empty server), and also if ppl start doing that we'll get in the same situation at one point.

Anyway, today things seem to be better (at least on EU). Been on over 10 minutes and didn't get disconnected so that's a good sign. Maybe yesterday fail was a good wakeup call.

And if ZOS actually fixed it yesterday (I actually dare hoping... will get back on that)... well done guys, congrats.

So you're saying that server performing horribly simple due to too many players online overloading the servers? If that is the case then is a really shame since i doubt ZOS can do much about it with lock down happening around the world, its not like upgrading video game's server is counted as essential job or the average numbers of online players will still remain this high after lockdown is lifted. So i assume that they cant solve it and dont have a good reason to do it?

Dunno guys... the performance seems significantly better this week than last week. So whatever they did improved things. Although it still has some minor spikes now and then, is pretty playable now.

HerrPulaRau wrote: »

Dunno guys... the performance seems significantly better this week than last week. So whatever they did improved things. Although it still has some minor spikes now and then, is pretty playable now.

@HerrPulaRau are you from germany?

Well, my game is completely useless now. I did the "recommended troubleshooting". I wish they would just acknowledge something is wrong.

I thought I was going crazy, before update 25, my latency was between 50-100 in cyro no-cp. I usually play prime time PC-EU. My latency after u25 was between 150-250 prime time in cyro no-cp, and the afore mentioned spikes. Things have seem to deteriorated since u25. Shame. Will take hiatus and play other titles until further concrete announcements about performance improvements from devs and networkers.

Dfrgh wrote: »

OmniDo wrote: »

Verified the Lag issues.
Anywhere from 100-999ms ping, server side.
Verified this is not an issue with my ISP, as my ping to google and my local ISP is <50ms.

This is definitely an issue with the route, and/or the servers.

With lock down through out the world, the ESO is on F2P trial right now and with many including me complaining the suffering the servers performing horribly at specific time (depending your time zones), my bet its due too many players online and overloading the servers.

When I opened this thread, it was well before those events began. It has been consistent since then, and is no worse now than it was before. If extra players were going to make a difference, it would have been rendered completely unplayable now at this point.

The problem seems to be entirely on Zenimax's end. It always was, and it still is. Ridiculous that they still haven't made any effort to fix it and still train their forum/gm reps to blame addons for everything.