Change Email

SamAkira · January 2020

I don't have access to my old email that's linked to this account. I can still login and play. But I'd like to update the account, which I don't seem to be able to do without access to that old account.
This seems a little absurd as I was able to transfer everything else like steam and all my bills/banks without the need for the old account.

I don't really know how to approach, is there anyway to link my account to my new/current email?
I can provide all proof you need if that's in doubt

ChunkyCat · January 2020

What happened to your old email?

SamAkira · January 2020

ChunkyCat wrote: »

What happened to your old email?

I deleted it, I hadn't been using it and it was messy, but I just came back to ESO after a long break and it's still linked to my old email account.

Ackwalan · January 2020

Call up customer service, they should be able to reset it. As long as you have the answers to your security questions plus other details, it shouldn't be a big deal.

SamAkira · January 2020

Ackwalan wrote: »

Call up customer service, they should be able to reset it. As long as you have the answers to your security questions plus other details, it shouldn't be a big deal.

Is there a UK number? I'm not from the US

ZOS_Bill · January 2020

@SamAkira

We have responded to your second thread about an email change linked below.

Email Change