The issue is resolved, and the North American PC/Mac megaserver is now available. Thank you for your patience!
Maintenance for the week of April 15:
• [IN PROGRESS] ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 12:00PM EDT (16:00 UTC)
• [IN PROGRESS] ESO Store and Account System for maintenance – April 16, 8:00AM EDT (12:00 UTC) - 12:00PM EDT (16:00 UTC)
Account Recovery Assistance Required
Ca.grottumeb17_ESO
Soul Shriven
Hey,
I have failed in recovering my account. I made a ticket, but because I didn't get a confirmation, I made another shortly after. I didn't get confirmation this time either, but I wrote down the ticket number.
Tagging @ZOS_BillE
I have failed in recovering my account. I made a ticket, but because I didn't get a confirmation, I made another shortly after. I didn't get confirmation this time either, but I wrote down the ticket number.
Your Ticket Has Been Submitted
Thank you for submitting your ticket. Your reference #:200103-002073
Tagging @ZOS_BillE
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Ca.grottumeb17_ESOSoul ShrivenUh. Wow.
When the client was done installing, I remember the password when on the ingame-login screen.
I guess you can cancel my tickets. Account recovered.0 -
ZOS_Billadmin@Ca.grottumeb17_ESO
Thank you for the update and I'm glad to hear you've remembered your password. Our support team has also responded back on your ticket and reset your secret question and answer.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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