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Can't change country (even when I try to submit a support ticket)

Soul Shriven
I would really like to change my country from United States to United Kingdom, considering I moved here about a year ago, especially in order to purchase the Elseweyr upgrade.

But when I try to submit a support ticket for this specific problem, I am prompted to log in again. After entering my login information, the page simply does not respond to my login attempts (as if the 'login' button is just an image, not a link), though the information is correct.
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