I'm fairly certain forum moderation has been outsourced to a third party. ZOS and crew have very little to do with forums, other then the post marked with a DEV.
Discussing Disciplinary Actions: If you ever have questions or concerns about a disciplinary action or decision we have made on the ESO forums, or wish to appeal a forum warning or infraction you’ve received, we ask that you please contact https://help.elderscrollsonline.com/ to do so (please specify that you are contacting about a forum-related inquiry or appeal). We are happy to discuss and review specific moderation-related actions with you, but we do not allow discussion of any moderation actions or decisions on our forums. If you have questions or concerns about an in-game disciplinary action, please contact https://help.elderscrollsonline.com/ to ask about a suspension or ban, and any other support-related feedback. We cannot assist with in-game violations on the forums.
The Forum Moderation team and Game Development team are completely separate teams. We are not one in the same. Our job as Forum Moderators is just that. To moderate the forums and to be sure that members abide by the rules that we have in place. If there may be any questions in regards to the rules, please feel free to take a few moments for review them here.Which brings me to the point - how is ZOS spending so much time telling us to be nice to each other - so much time and money - when the game is broken .