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False advertising

Nerouyn
Nerouyn
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The launcher announcement text says there's a sale of up to 50% on Elsweyr.

The website - both text and images - says up to 40%.

2Kh6UBl.jpg

If this isn't just straight up dishonest or an honest mistake, possibly the sale percentage amount varies by region which the website is getting right and the launcher isn't.

Either way, it's a problem.
  • Artanisul
    Artanisul
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    If it was 5% it would still be true....
    "up to 50%" means exactly that....
  • Naftal
    Naftal
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    "Up to 50% on the Standard Edition and Elsweyr Chapter"

    Standard Edition is -50%, Elsweyr is -40%.
  • angrylizard
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    Keywords are "up to"
  • Bouldercleave
    Bouldercleave
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    Seems legit to me. It says UP TO 50% off. Everything from 0% to 50% is in that range.

  • Nerouyn
    Nerouyn
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    To everyone claiming this is legit, no it isn't.

    https://www.accc.gov.au/accc-book/printer-friendly/29527
    Bait advertising and special offers

    Bait advertising is the practice of offering items for sale at low prices to attract consumers to a business.

    Bait advertising can be a legitimate form of advertising. However, it is illegal to engage in this conduct where goods or services are advertised for sale at a discounted price, and they are not available in reasonable quantities and for a reasonable period at that price.

    Legislation: Australian Consumer Law section 35

    You must state clearly if the good is in short supply or on sale for a limited time. For example, if your advertisement makes it very clear that goods are available at the discount price for ‘today only’, this will limit your obligations to that day.

    If there is not a reasonable chance the offer will be available at the advertised price, you may be in breach of the ACL unless you promptly offer a 'rain check', an acceptable substitute product or take other corrective action.

    Example: An electronics retailer runs a campaign advertising 50-inch televisions at a price of $799 for a week-long sale. The retailer usually sells about 30 televisions of this type every week. The retailer only stocks two televisions at the advertised price and refuses to take customer orders.

    When customers attempt to buy the television at the advertised price, they are told it is out of stock and offered a more expensive unit for $999. This is likely to be bait advertising as the retailer does not have a reasonable supply of the advertised television.

    The offer of up to 50% off is seemingly not available at all, making this clearly illegal.
  • idk
    idk
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    Naftal wrote: »
    "Up to 50% on the Standard Edition and Elsweyr Chapter"

    Standard Edition is -50%, Elsweyr is -40%.

    This is it. OP needs to read what they SS again as it is worded very clear. So it is OP that is making the false statement.
  • Taleof2Cities
    Taleof2Cities
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    This is legit.
  • Hippie4927
    Hippie4927
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    Reading comprehension is key.
    PC/NA/EP ✌️
  • MLGProPlayer
    MLGProPlayer
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    Nerouyn wrote: »
    To everyone claiming this is legit, no it isn't.

    https://www.accc.gov.au/accc-book/printer-friendly/29527
    Bait advertising and special offers

    Bait advertising is the practice of offering items for sale at low prices to attract consumers to a business.

    Bait advertising can be a legitimate form of advertising. However, it is illegal to engage in this conduct where goods or services are advertised for sale at a discounted price, and they are not available in reasonable quantities and for a reasonable period at that price.

    Legislation: Australian Consumer Law section 35

    You must state clearly if the good is in short supply or on sale for a limited time. For example, if your advertisement makes it very clear that goods are available at the discount price for ‘today only’, this will limit your obligations to that day.

    If there is not a reasonable chance the offer will be available at the advertised price, you may be in breach of the ACL unless you promptly offer a 'rain check', an acceptable substitute product or take other corrective action.

    Example: An electronics retailer runs a campaign advertising 50-inch televisions at a price of $799 for a week-long sale. The retailer usually sells about 30 televisions of this type every week. The retailer only stocks two televisions at the advertised price and refuses to take customer orders.

    When customers attempt to buy the television at the advertised price, they are told it is out of stock and offered a more expensive unit for $999. This is likely to be bait advertising as the retailer does not have a reasonable supply of the advertised television.

    The offer of up to 50% off is seemingly not available at all, making this clearly illegal.

    lol, fam...
    Naftal wrote: »
    "Up to 50% on the Standard Edition and Elsweyr Chapter"

    Standard Edition is -50%, Elsweyr is -40%.
    Edited by MLGProPlayer on August 27, 2019 11:13PM
  • Nerouyn
    Nerouyn
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    idk wrote: »
    This is it. OP needs to read what they SS again as it is worded very clear. So it is OP that is making the false statement.

    This is clearly illegal. I don't need to convince every fool on the internet of that for it be so.

    I've done the decent thing and reported this here for ZO to fix. If they don't I'll inform the ACCC and they can deal with it.
  • idk
    idk
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    Nerouyn wrote: »
    To everyone claiming this is legit, no it isn't.

    https://www.accc.gov.au/accc-book/printer-friendly/29527
    Bait advertising and special offers

    Bait advertising is the practice of offering items for sale at low prices to attract consumers to a business.

    Bait advertising can be a legitimate form of advertising. However, it is illegal to engage in this conduct where goods or services are advertised for sale at a discounted price, and they are not available in reasonable quantities and for a reasonable period at that price.

    Legislation: Australian Consumer Law section 35

    You must state clearly if the good is in short supply or on sale for a limited time. For example, if your advertisement makes it very clear that goods are available at the discount price for ‘today only’, this will limit your obligations to that day.

    If there is not a reasonable chance the offer will be available at the advertised price, you may be in breach of the ACL unless you promptly offer a 'rain check', an acceptable substitute product or take other corrective action.

    Example: An electronics retailer runs a campaign advertising 50-inch televisions at a price of $799 for a week-long sale. The retailer usually sells about 30 televisions of this type every week. The retailer only stocks two televisions at the advertised price and refuses to take customer orders.

    When customers attempt to buy the television at the advertised price, they are told it is out of stock and offered a more expensive unit for $999. This is likely to be bait advertising as the retailer does not have a reasonable supply of the advertised television.

    The offer of up to 50% off is seemingly not available at all, making this clearly illegal.

    [img][/img]Sale_zpspglay5ye.png

    This SS is what I see and it clearly shows the base game (standard edition to the far right) at 50% off. Very much in line with what OP sees in the first add but looks at the wrong product in the second part.
  • MLGProPlayer
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    Nerouyn wrote: »
    idk wrote: »
    This is it. OP needs to read what they SS again as it is worded very clear. So it is OP that is making the false statement.

    This is clearly illegal. I don't need to convince every fool on the internet of that for it be so.

    I've done the decent thing and reported this here for ZO to fix. If they don't I'll inform the ACCC and they can deal with it.

    I'm sure the ACCC loves it when people waste their time like this.
  • ccmedaddy
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    Oh noez.. not the ACCC! Surely ZOS is going down this time /s

    (yes I feel dirty for defending ZO$)
  • ArielSira
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    It is perfectly correct the way it is written (nowhere does it state there is a -50% offer on Elsweyr) and the accc section has no relation to this; they're not advertising something that isn't there.
  • ZOS_WadeS
    ZOS_WadeS
    mod
    Greetings!

    This thread has been closed due to it being unconstructive. While we completely understand everyone has their own opinions, thoughts, feelings and even frustrations, we want the forums to be a civil and constructive platform for the game and it's community as a whole.
    Staff Post
This discussion has been closed.