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Cant log into game?

Neelanna48
Neelanna48
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Anyone else got this issue? I was on my main account and was logging into second account when i got message user name or password incorrect, tried logging back in to main and same message.
  • Androconium
    Androconium
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    It's Divine intervention.

    You are saved!!!
    Aren't you bored yet, @felcign?


  • SweepsAllClowns
    SweepsAllClowns
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    I sure have the same issue with my Xbox EU account, tomorrow it's been stuck only for 5 months and it's my monthly "zero logs for me" celebration day again!
  • Tandor
    Tandor
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    I sure have the same issue with my Xbox EU account, tomorrow it's been stuck only for 5 months and it's my monthly "zero logs for me" celebration day again!

    You keep posting this but never explain what's happened in terms of follow-up, presumably ZOS or MS ought to be able to sort it for you - what's their response been? Do you have a PC account as well, and is it entirely separate from the Xbox account?
  • SweepsAllClowns
    SweepsAllClowns
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    Tandor wrote: »
    I sure have the same issue with my Xbox EU account, tomorrow it's been stuck only for 5 months and it's my monthly "zero logs for me" celebration day again!

    You keep posting this but never explain what's happened in terms of follow-up, presumably ZOS or MS ought to be able to sort it for you - what's their response been? Do you have a PC account as well, and is it entirely separate from the Xbox account?

    I have only Xbox account, my main EU account has been stuck since Wrathstone and NA works. What I got from the specialized escalations team was that they are aware and investigating, overall the support seemed helpful, however for some questions I never got any answers even they were very clear. Overall I got the feeling my problem wasn't really too serious or urgent at all, I'll probably try one more last ticket at some point, but I consider my account trashed at this point, always expect the worst with ESO, that's what I've learned after 4 years and I've been a huge fanatic of this game.
  • ZOS_BillE
    ZOS_BillE
    admin
    @Neelanna48

    Try logging into your account at https://account.elderscrollsonline.com and see if you still get the same error message, This will help determine if the issue is with your login credentials.
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