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Can't login to support (Login Failed)

Catinson
Catinson
Soul Shriven
Hello, I can not log in exactly on the support account, the "My Account" normally logs in.
I get an error Login Failed.
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  • ZOS_RikardD
    ZOS_RikardD
    admin
    Thank you for letting us know. We are currently investigating this issue. We will provide you with an update when this has been resolved.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Vahraahkiin
    Vahraahkiin
    ✭✭
    Me too, You are not the only one ^^
    Je suis Vahraahkiin et ma demeure est en ruine et mon peuple en esclavage... mais pas moi ! Molag Bal ? Qu'une histoire de temps...
  • ZOS_RikardD
    ZOS_RikardD
    admin
    @Catinson @Vahraahkiin

    This issue has now been resolved. Please try again and let us know if you continue to experience an error when logging into the ESO Support Portal.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Vahraahkiin
    Vahraahkiin
    ✭✭
    It's works :) Thanks :)
    Je suis Vahraahkiin et ma demeure est en ruine et mon peuple en esclavage... mais pas moi ! Molag Bal ? Qu'une histoire de temps...
  • Bluestat
    Bluestat
    ✭✭
    Is this issue back again?

    I am trying to log-in to support but I keep getting the same error message as OP. I can log into my in-game account and the store account just fine.
  • ZOS_Bill
    ZOS_Bill
    admin
    @Bluestat

    Are you still having issues logging into the support site?

    Have you tried using a different web browser yet?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Bluestat
    Bluestat
    ✭✭
    ZOS_BillE wrote: »
    @Bluestat

    Are you still having issues logging into the support site?

    Have you tried using a different web browser yet?

    Yeah, I still have the same issue. I tried using Firefox with and without adblocker, Edge without adblocker and also tried it on mobile (iOS) but I have the same issue on all of them. I even changed my password but still no dice. Pretty strange because I was able to log in about 3-4 days ago.
  • ZOS_RikardD
    ZOS_RikardD
    admin
    @Bluestat

    There was an issue with our support portal that has been resolved. You should be able to login now.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Bluestat
    Bluestat
    ✭✭
    @Bluestat

    There was an issue with our support portal that has been resolved. You should be able to login now.

    Thank you, I was indeed able to log in now : )
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