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no more sound on laptop

Nemesis7884
Nemesis7884
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I suddenly have no longer sound on my laptop - from one moment to the other
- the volume is on 100%; nothing is muted
- the volume also shows "playing" when running a video but i dont hear anything
- I have reset the playback device, disabled all enhancements
- updated audio drivers automatically and afterwards also manually
- de- and reactivated audio devices
- uninstalled and reinstalled audio devices
- de- and reactived audio services in windwos services

nothing has helped so im kinda out of ideas by now??
  • lordhakai
    lordhakai
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    I suddenly have no longer sound on my laptop - from one moment to the other
    - the volume is on 100%; nothing is muted
    - the volume also shows "playing" when running a video but i dont hear anything
    - I have reset the playback device, disabled all enhancements
    - updated audio drivers automatically and afterwards also manually
    - de- and reactivated audio devices
    - uninstalled and reinstalled audio devices
    - de- and reactived audio services in windwos services

    nothing has helped so im kinda out of ideas by now??

    I had this issue before i had to get motherboard and sound card replaced
  • JamilaRaj
    JamilaRaj
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    Boot something else to rule out Windows, then if it is still silent, it is probably the board.

    Also, if you have external DP/HDMI monitor _without_ speakers, check it is not marked as playback device.
    Edited by JamilaRaj on June 28, 2019 10:07PM
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