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error 3?

vankuiser
vankuiser
Soul Shriven
Hey I'm looking a solution for this error
It only happens on main menu

error log:


====================================================================
eso encountered a fatal error. (Error 3)
Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.5.0.5.1802680
branch = live
char.account = vankuiser
client.executablebits = 64
client.mode = login
client.renderertype = D3D11
client.session_start_timestamp = 2019-05-20T20:13:40.799+03:00
client.time_since_load = 0
client.timestamp = 2019-05-20T20:14:19.404+03:00 -frme 2941-
client.uptime = 38.4
computer.name = DESKTOP-1ST4T3D
computer.user = aslan
cpu.arch = 9
cpu.count = 4
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir = G:/SteamLibrary/steamapps/common/Zenimax Online/The Elder Scrol
data.syncm = databuild
data.version = 4000.win.1802711.live.1802680
exe.buildnum = 1802680
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 3
fe.descrip = Client Fatal Error
gfx.description = 20.19.15.4549
gfx.deviceid = 4935.443355203.162
gfx.driver = NVIDIA GeForce 940M
gfx.vendorid = 4318
globby.address = 159.100.232.24
globby.port = 24506
login.address = 159.100.232.24
mem.system_physical = 8059
mem.total_current = 921
mem.ws_current = 791
mem.ws_peak = 842
os.osbits = 64
os.platform = windows
os.version = 10.0.17134.
ptime = 39461
realm.depotid = 0
realm.id = 4001
realm.name = EU Megaserver
reportfield.ver = 3
version.major = 5
version.patch = 0
version.subpatch = 5
  • ZOS_BillE
    ZOS_BillE
    mod
    @vankuiser

    If you receive a Fatal Error 3 from the ESO Launcher, you should run a repair on your game files as the first step. You can proceed to the additional troubleshooting steps if the repair does not help.

    Repair the ESO Launcher
    1. Open The Elder Scrolls Online Launcher by right-clicking on the icon on the desktop and selecting Run as Administrator.
    2. Wait for the launcher to open completely.
    3. If multiple ESO clients are installed and available through the launcher, make sure you have the correct version highlighted by clicking on it once.
    4. Open the Game Options dropdown menu and click on the option for Repair.
    5. Allow the launcher to examine all the files for the game. This may take some time.
    6. If any files are found to have problems, the launcher will re-download those files.


    Delete the ESO Launcher Folder

    PC: Go to the Launcher folder and delete it.
    • You can find this by default at C:\Program Files (x86)\Zenimax Online\Launcher.


    Download new ESO Launcher

    Once you have deleted the folder, download the ESO Launcher from your account management page here to reinstall it. You can do this by logging in to your account on our website and clicking the Download Game button on the page for your appropriate platform.

    If you play on Steam, download a new copy of the game through Steam.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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