Hello, and I just got into a situation, bought 4 new boxes on the American server, not knowing that the crowns are common. The question of why this is not written anywhere, no one warns you that your crowns are shared by 2 servers, and the purchases are divided. Ie it turns out you want to play on different servers - pay twice? I did not expect such a development of events, logically, I thought at least so it could be the purchase occurs on both servers at the same time. That is, buying in America, I had to get the same boxes on the European server. As a maximum, I hoped that my crowns on Europe and on the American server are separated from each other and you are free to choose what to buy on one server and what on the other. As a result, we have some strange greedy system.
What do you think about this? I think this is cheating and that everyone should be returned the full purchase price in such situations as.
First of all, the developers themselves did not consider it necessary to notify players before buying that their crowns were common to both servers.Secondly, there is not even a transfer of persons between the servers. Which means they just don't give a damn.And thirdly, I understand if one server was a PVP and the second is RPPVE, but they are absolutely identical unless they are in different regions and therefore there is a different ping for them.
So as for me it's just not fair, aswell as they must warn players before purchase otherwise it looks like cheating. It's just illogical to have such a strange crown store system. As I said at least you should have character transfer. Now I just lost my last reward for ESO+ on wrong server and very dissapointed in you.
Please help me with that problem
@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_SarahHecker
I wanted refund, but the support said it's not possible, so the problem is still actual.