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Not receiving verification emails for password reset

wallace90b16_ESO
I am trying to redownload the game after some time away, I have requested to reset my password a few times but I have never received the emails containing the reset link after hours. Can anyone help me with this please?

My account name is wallace90.

Many thanks
  • Xanerithe
    Xanerithe
    I am having a similar problem, I just got a new laptop and it asks for the access code but it is not sending it to my email like it's suppose to, wonder if it's backed up.
  • Miraslova
    Miraslova
    ✭✭✭
    Same, not geting code through email.
    "An it harm none, do what thou wilt"
  • Redshift
    Redshift
    Soul Shriven
    Yep, sounds like my problem.
  • Miraslova
    Miraslova
    ✭✭✭
    Now it's snding me a code but it doesn'r work.
    "An it harm none, do what thou wilt"
  • Miraslova
    Miraslova
    ✭✭✭
    Nevermind just got one that works.
    "An it harm none, do what thou wilt"
  • Xanerithe
    Xanerithe
    I got some but they don't work, these code system is such crap, this security shouldn't lock out the user.
  • ZOS_BillE
    ZOS_BillE
    admin
    There was an issue earlier with mail delivery that impacted one-time access codes. This issue should now be resolved, so if you still run into any issues please let us know.
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